Karla Tavarez
Kissimmee
Summary
Personable and persuasive communicator with talent for building rapport and understanding customer needs. Possesses knowledge of sales techniques and customer relationship management, along with skills in active listening and problem-solving. Capable of driving customer satisfaction and contributing to revenue growth.
Overview
2
2
years of professional experience
Work History
Seasonal Inbound Sales Representative
Omaha Steaks
11.2024 - 01.2025
- Temporary Universal inbound sales agent that helped customers complete their orders, provided customer service and did assigned emails
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
Seasonal Inbound Sales Representative
Omaha Steaks
11.2023 - 12.2023
- Temporary Universal Inbound sales agent
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
Team Associate and Customer Service
Walmart
01.2023 - 07.2023
- Provided customer service, assisted customers in finding a product or finding the price of that product, worked in retail, apparel department folding clothes and working in the fitting room opening doors and answering phone calls as well as paging different departments when customer assistance is needed
- Worked as a greeter at the front door greeting customers with a positive attitude and checked their receipts
Education
Bachelor's degree - Clinical Psychology
University of Central Florida
03.2025
Associate of Arts - General Studies
Valenica College
Kissimmee, FL12.2023
High school diploma or GED -
Osceola High School
Kissimmee, FL05.2021
Skills
- Inside sales
- Typing
- Microsoft Powerpoint
- Mac OS
- Live chat
- Upselling
- Microsoft Outlook
- IOS
- Data entry
- Microsoft Office
- Clerical experience
- Analysis skills
- Communication skills
- Order Entry
- Customer support
- Order entry
- Word Processing
- Call center
- Office Management
- Writing skills
- Microsoft Word
- Retail sales
- Customer service
- Windows
- Computer skills
- Sales
- Teamwork Contributor
- Organization and Time Management
- Cultural Awareness
- Clerical Support
- Problem-Solving
- Planning and Coordination
- Active Listening
- Multitasking Abilities
- Training and Development
- Teamwork and Collaboration
- Flexible and Adaptable
- MS Office
- Written Communication
- CRM software
- Inbound sales
- High-volume call centers
- Goal oriented
- Customer relationship building
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Seasonal Inbound Sales Representative
Omaha Steaks
11.2024 - 01.2025
Seasonal Inbound Sales Representative
Omaha Steaks
11.2023 - 12.2023
Team Associate and Customer Service
Walmart
01.2023 - 07.2023
High school diploma or GED -
Osceola High School
Bachelor's degree - Clinical Psychology
University of Central Florida
Associate of Arts - General Studies
Valenica College
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