James Lucas

• Supervised daily operations in multiple work areas throughout the building,to ensure timely package processing and delivery.
• Trained and mentored team members on safety protocols and operational procedures.
• Implemented process improvements that enhanced workflow efficiency and reduced delays.
• Monitored performance metrics to maintain service quality and productivity standards.

• Trained new package handlers on safety protocols and operational procedures.
• Monitored employee performance and provided constructive feedback for improvement.
• Also assisted loading and unloading trailers.
• Assisted managers with ensuring that trailers were open and ready to be loaded or unloaded properly, emptying loads on unloaded trailers ensuring proper tracking of the yard

Facilitated loading and unloading of packages, including oversized items exceeding 4ft or 70lbs, ensuring adherence to safety protocols.