James Mann
La Crescent,Minnesota
Summary
Strong leader and problem-solver with excellent organizational and time management with 24+ years of experience in the Telecommunications Industry also
8+ years serving in the US Army. Bringing years of experience to a challenging new position.
Overview
33
33
years of professional experience
Work History
Senior Field Technician
T-Mobile
Edina, MN
01.1998 - 09.2022
- Spent 24 1/2 years as a Field Technician for Aerial Communications, Voice Stream Wireless and T-Mobile Wireless.
- Diagnosed equipment malfunctions by analyzing technical data using T-Mobile/Nokia applications.
- Maintained company field vehicle stocked with test equipment and replacement parts valued over $100,000.
- Worked in diverse types of weather and ground conditions day and night.
- Performed annual/completed preventive maintenance on assigned cell sites.
- Monitored assigned cell sites daily by checking stats, performance and alarms. If any issues were found I would troubleshoot remotely to avoid unneeded trips to site. If issue couldn't be fixed remotely I would dispatch to troubleshot/repaired to keep equipment fully functional and avoid any outages to customers.
- Kept track of automatic and self-generated service tickets and work orders with T-Mobile Applications.
- Diagnosed equipment malfunctions by analyzing technical data using Nokia applications.
- Communicated across departments during site development to ensure all sites were completed according to site drawings and RF Data Sheet, if there were issues, I worked with our Construction Team and contractors to ensure all issues were documented and fixed as soon as possible.
- Worked many network outages with very little supervision troubleshooting and repairing issues.
- Oversaw Minneapolis Field Ops storm recovery on many occasions after network was hit by storms.
Communications Specialist
US Army
02.1989 - 02.1997
- 8+ years in the US Army as a Multi-Channel Transmission Systems Operator/Maintainer.
- Trained team to improve efficiency for deployments to hostile environments.
- Followed standards and procedures to maintain safe work environment.
- Over saw 6 person team and US military communications equipment worth over $1 millions dollars during many deployments all over the world.
Education
High School Diploma -
Little Fork - Big Falls High School
Little Fork, Mn05.1987
Skills
- Field Investigations
- Safety Rules Regulations
- Interpreting Diagrams
- Technical Analysis
- Project Direction
- Schedule Management
- Switches and Routers
- Parts Repair and Replacement
- Technical Documentation Reading
- Technical Diagrams
- Wiring Schematics
- Construction Operations
- Project Requirements
- Equipment Accountability
Timeline
Senior Field Technician
T-Mobile
01.1998 - 09.2022
Communications Specialist
US Army
02.1989 - 02.1997
High School Diploma -
Little Fork - Big Falls High School
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