James Marsico
North Wales,PA
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
25
25
years of professional experience
Work History
Parts Delivery Driver
Fred Beans Parts
Doylestown , PA
2022.09 - Current
- Resolved customer complaints in a professional manner.
- Reported any problems or damage to supervisor immediately upon return from route.
- Assisted in maintaining warehouse inventory levels as needed.
Security Officer
Securitas Security Services USA
Blue Bell , PA
2022.02 - 2022.09
- Operated communication systems between officers stationed throughout the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored surveillance cameras and responded to suspicious activity.
Head Cashier
Home Depot
Dickson City , PA
2015.05 - 2022.02
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Reconciled credit card payments with the bank statements on a monthly basis.
Corrections Unit Manager/Officer
PA Department of Corrections
Dallas , PA
1999.11 - 2019.07
- Maintained accurate records of employee attendance and leave requests.
- Provided training sessions for newly hired personnel on relevant skills required for their roles.
- Managed team of 15 employees and ensured their productivity.
- Adhered to company-wide policies regarding confidentiality of information.
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
Education
Associate of Science - Criminal Justice
Lackawanna College
Scranton, PA1997-05
Skills
- Safe Driving
- Customer Service
- Excellent customer service
- Recordkeeping experience
- Punctuality
- Facility Security
- Records Management
- Emergency Response
- Crisis Management
- Non-violent intervention
- CCTV Monitoring
- Contraband Seizure
- Weapons training
- Security Procedures
Affiliations
- Basketball and Baseball official for 25 years.
- Previously coached both basketball and baseball.
Accomplishments
- Honorably Discharged from the United States Navy in 1992 after serving four years as an Operations Specialist. Earned the National Defense Medal for serving during Operation Desert Storm.
Timeline
Parts Delivery Driver
Fred Beans Parts
2022.09 - Current
Security Officer
Securitas Security Services USA
2022.02 - 2022.09
Head Cashier
Home Depot
2015.05 - 2022.02
Corrections Unit Manager/Officer
PA Department of Corrections
1999.11 - 2019.07
Associate of Science - Criminal Justice
Lackawanna College
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