Summary
Overview
Work History
Education
Skills
Timeline
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James Massey

Detroit,MI

Summary

Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Budtender

DACUT
Detroit, MI
01.2023 - 01.2024
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers in selecting the best products for their needs.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Monitored inventory levels and informed management when stock was low or depleted.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.

Cannabis Delivery Driver

420 Dank
Detroit, MI
07.2019 - 08.2020
  • Verified customer identification upon delivery to ensure compliance with local regulations.
  • Maintained accurate records of delivered orders and collected payments.
  • Provided exceptional customer service by answering questions, resolving issues, and providing product recommendations.
  • Navigated routes using GPS technology to locate customers' addresses quickly and efficiently.
  • Delivered packages in a timely manner while adhering to traffic laws and speed limits.
  • Ensured all deliveries were handled carefully to prevent damage or loss of goods during transit.
  • Resolved any customer complaints promptly in a professional manner.
  • Kept up-to-date on changes in cannabis laws within the region of delivery operations.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Education

Associate of Arts -

Wayne County Community College District
Detroit, MI
01-2003

Skills

  • Building Rapport
  • Customer Education
  • Product Knowledge
  • Team Leadership
  • Problem-Solving Abilities
  • Security Practices
  • Attention to Detail

Timeline

Budtender

DACUT
01.2023 - 01.2024

Cannabis Delivery Driver

420 Dank
07.2019 - 08.2020

Associate of Arts -

Wayne County Community College District

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James Massey