James Mathews
DeLand,FL
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
23
23
years of professional experience
Work History
Restaurant Manager
Chilis's Bar and Grill
Deland , FL
09.2002 - 07.2024
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Assistant Fire Chief
Cotopaxi Fire Rescue
Cotopaxi, CO
06.2001 - 06.2013
- Collaborated with local law enforcement officials on joint operations focusing on public safety issues.
- Represented the department at community events designed to promote awareness of fire safety measures.
- Conducted periodic inspections of all fire stations to assess equipment condition and operational readiness.
- Attended conferences and seminars related to changes in federal and state regulations impacting fire departments.
- Reviewed incident reports for accuracy and completeness prior to submission for review by higher-level administrators or outside agencies.
- Managed staffing, recruitment, interviewing and selection of potential team members in alignment with station needs.
- Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
- Responded to fire and emergency alarms and evaluated emergency to direct company operations.
Education
High School Diploma -
Cotopaxi High School
Cotopaxi, CO06-2001
Skills
- Customer-Oriented
- Complaint resolution
- Staff Scheduling
- Shift Management
- Supervisory skills
- Team Management
- Restaurant operations management
Affiliations
- Enjoy working on vehicles
- Fishing and Golfing
- Fixing things around the house
Timeline
Restaurant Manager
Chilis's Bar and Grill
09.2002 - 07.2024
Assistant Fire Chief
Cotopaxi Fire Rescue
06.2001 - 06.2013
High School Diploma -
Cotopaxi High School