James Mccoy
Slidell,USA
Summary
Experienced restaurant professional with a passion for hospitality. Skilled in cash handling, POS systems, and collaborating in diverse teams.
Overview
20
20
years of professional experience
Work History
Front of House Manager
Pat Gallaghers 527
Mandeville, LA
04.2026 - Current
- Oversaw daily front of house operations and provided exceptional guest experiences and service quality.
- Analyzed customer feedback to identify improvement areas, driving enhancements in service delivery.
Server, Bartender
Ruths Chris
Metairie, LA
10.2021 - 04.2026
- Collaborated with team to enhance customer experience through effective communication and service
- Resolved customer issues and unique needs to ensure satisfaction and loyalty
- Oversaw kitchen operations to ensure efficiency and bar inventory alongside current management
- Coordinate guest needs with kitchen to optimize guest experience
- Train servers on craft cocktails to expand their expertise
FOH Professional
Conola Grill And Sushi
Metairie, LA
12.2019 - 08.2021
- Prepared daily produce, bar, front of house, dressings, soups, and restaurant exterior
- Managed cost-effective use of small restaurant resources
Bartender
Chilis
Seabrook, NH
07.2016 - 10.2019
- Serve cocktails to hundreds of guests weekly
- Train new bartenders and servers to corporate standards
- Enhance bar efficiency through regular leadership training sessions
Bartender
New Orleans Hamburger And Seafood
Harvey, LA
11.2011 - 04.2016
- Crafted cocktails in a fast-paced casual setting
- Led bartending team during peak shifts
- Managed inventory efficiently
Aircraft Armament Systems
United States Air Force
02.2007 - 02.2013
- Load and unload munitions
- Maintain armament systems
- Test and evaluate weapons
- Conduct operational checks and testing
- Perform disassembly, inspection, and reassembly
Education
Aircraft Armament Systems
Air Force Tech School
04-2008
Skills
- Strong communication skills for instruction, conflict resolution, and morale
- Efficient time management for smooth operations
- Adopts collaboration and utilizes adaptive teamwork towards common daily goals
- Proficient in task delegation to team members
Timeline
Front of House Manager
Pat Gallaghers 527
04.2026 - Current
Server, Bartender
Ruths Chris
10.2021 - 04.2026
FOH Professional
Conola Grill And Sushi
12.2019 - 08.2021
Bartender
Chilis
07.2016 - 10.2019
Bartender
New Orleans Hamburger And Seafood
11.2011 - 04.2016
Aircraft Armament Systems
United States Air Force
02.2007 - 02.2013
Aircraft Armament Systems
Air Force Tech School