Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Locations
Military Service
Timeline

James McCravy

Massillon,OH

Summary

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of auto parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Parts Counter Sales

Napa-Barberton
12.2023 - Current

As an auto parts counter person, I provide customer service and sell parts and accessories for vehicles. My responsibilities include:

  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products efficiently.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Ordered parts for customers, repair shops and our department.
  • Process and reshelve return orders, checking for discrepancies, and potential usage.
  • Assist customers with diagnosing problems for their equipment and purchasing necessary replacements.

Handyman

Handy/Angi-ohio
03.2020 - Current
  • Responded to requests on HandyAngi App -Ohio
  • Assembled items purchased by customer
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment
  • Prepared for new painting by removing previous materials with seam-cleaning, scraping, and sanding
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.

Driver

Lyft Inc.
03.2018 - 03.2020

Used the Lyft app to supply rides to people who without Lyft would not be able to travel to their desired destinations. The Cleveland Hopkins Airport was a lucrative and busy place to give rides. A pleasant attitude and customer service skills were a plus when riders were having a bad day.

  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Irrigation Installation Foreman and Service Tech

Bluegrass inc
04.2018 - 03.2019
  • Managed the installation of irrigation system for new and preexisting residential and commercial properties. Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
  • Reviewed project details to specify correct materials and equipment for job sites
  • Checked equipment to determine if maintenance was required
  • Inspected completed work to verify quality standards and compliance with criteria
  • Oversaw daily operations at site, keeping team production moving at optimal pace
  • Prepared and submitted reports on job progress and safety conditions to upper management
  • Investigated and reported on accidents, injuries and near-miss incidents
  • Investigated and reported on accidents, injuries and near-miss incidents.

Maintenance Manager

Legacy MHC Management LLC
01.2016 - 01.2018
  • Park Maintenance Manager. Tasks included complete properties care including mowing, edging, and flower bed care
  • Responsible for electrical and plumbing repairs plus equipment maintenance, upkeep and repair.

Driver Trainer

Covenant Transport Inc
01.2014 - 01.2015
  • Over the road driver delivering freight to all 48 states
  • Driver trainer for new student drivers and for those needing extra training and experience to be a successful, professional driver
  • Supervised and monitored students' use of tools and equipment
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement

Irrigation Technician/Manager

Professional Grounds Services
01.2013 - 01.2014
  • Responsible for overseeing the proper installation and wiring of the control clocks for new irrigation
  • Made design and install procedure changes to increase time and cost savings
  • Conducted system inspections and made all necessary repairs for current maintenance accounts

Counter Sales and Irrigation Specialist

TWC Distributor
01.2012 - 01.2013

Production Assistant

WKMG Local
01.2012 - 01.2012
  • Gaged the proper flow of the news cast under the director's cues
  • Moved cameras to their proper position according to run down
  • Supported prioduction needs by performing routine tasks using standard procedures and equipment

Landscape Maintenance Technician

Campus Crusade for Christ
01.2010 - 01.2011
  • I was responsible for the complete installation, maintenance and repair for the entire irrigation system on the property
  • My responsibilities also include the complete maintenance of all vehicles to include all mowers, weed eaters and any other small engine tools
  • I was responsible for various administrative tasks associated with my other jobs.

Irrigation Technician

A&H Sprinklers Inc
01.2008 - 01.2009
  • Drove to various locations to inspect, maintain, and repair all aspects of Irrigation systems fountains and pumps.
  • Delivered high level of customer support by servicing malfunctioning systems within 24 hours of complaint calls

Irrigation Technician

Jacorr LLC
01.2007 - 01.2008
  • Repaired sprinkler heads, cracked water lines, checked circuit boards and other related electrical components for current and ohm continuity, followed all county regulations pertaining to public usage of golf course and rite of ways
  • Completed inventory daily for all irrigation supplies, and reported to supervisor for scheduled work and follow-up repairs
  • I used underground electrical test equipment to locate electrical problems.

Education

Associate of Applied Science - Computer Aided Design & Drafting

Brown Mackie College, Canton, OH
06.2008

Skills

  • Bulldozer
  • Customer Service
  • Shipping & Receiving
  • Zero turn mower
  • Low Voltage
  • Ordering parts
  • Landscape Maintenance
  • Landscaping
  • Hand tools
  • Lawn care
  • Power tools
  • Construction

Certification

Driver's License

Additional Information

SKILLS: 12 years Management Exp. 12 years Customer Service Mechanic Trac-hoe Op. Bulldozer Op. (D8, D9) Shipping/Receiving Blue print reading

Assessments

Business math, Proficient, 10/01/19

Locations

Massillon, OH

Military Service

United States Army, United States, E3, 09/01/80, 02/01/84

Timeline

Parts Counter Sales - Napa-Barberton
12.2023 - Current
Handyman - Handy/Angi-ohio
03.2020 - Current
Irrigation Installation Foreman and Service Tech - Bluegrass inc
04.2018 - 03.2019
Driver - Lyft Inc.
03.2018 - 03.2020
Maintenance Manager - Legacy MHC Management LLC
01.2016 - 01.2018
Driver Trainer - Covenant Transport Inc
01.2014 - 01.2015
Irrigation Technician/Manager - Professional Grounds Services
01.2013 - 01.2014
Counter Sales and Irrigation Specialist - TWC Distributor
01.2012 - 01.2013
Production Assistant - WKMG Local
01.2012 - 01.2012
Landscape Maintenance Technician - Campus Crusade for Christ
01.2010 - 01.2011
Irrigation Technician - A&H Sprinklers Inc
01.2008 - 01.2009
Irrigation Technician - Jacorr LLC
01.2007 - 01.2008
Brown Mackie College - Associate of Applied Science, Computer Aided Design & Drafting
James McCravy