Jason Cooper
EI Dorado,CA
Summary
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as part of a team, with a unique ability to communicate effectively on all levels.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Parts Counter Sales
Group 1 Automotive Folsom Lake Toyota
07.2022 - 06.2024
- Monitor inventory levels and order new items.
- Maintain records and account details for various Commercial automotive customers.
- Manage and process all returns, warranties
- Properly inventory, display, stock, organize, and perform housekeeping tasks.
- Develop and arrange promotional material and in-store displays.
Store Manager
GPC Napa Auto-parts
11.2016 - 07.2020
- Monitor inventory levels and order new items.
- Maintain records and account details for various Commercial automotive customers.
- Recruiting, training, supervising and appraising staff.
- Deal with customer queries and complaints.
- Manage and process all returns, warranties and labor claims.
- Prepare detailed reports on buying trends, customer requirements and profits while maximizing customer satisfaction.
- Strategize with the District Manager to attract new customers, expand store traffic, and enhance profitability.
- Direct subordinates in the receipt, inventorying, display, stocking, organizing, proper storage of inventory, and perform housekeeping tasks.
- Develop and arrange promotional material and in-store displays.
- Review and comment on P&L for sales, returns, payroll, and other various positions.
- Maintain all records for fleet vehicles.
- Hire, train, and oversee new staff.
- Update and maintain all employee records.
- Motivate the sales team to meet sales objectives but training and mentoring staff.
Commercial Manager
AutoZone
09.2014 - 11.2016
- Provide excellent customer service
- Research parts for national and local Automotive businesses
- Maintain records and account details for various Commercial automotive customers
- Manage and process all returns, warranties and labor claims in commercial
- Route and schedule all deliveries
- Achieve program goals for sales and profits while maximizing customer satisfaction
- Strategize with the District Manager about best practices, sales training and productivity improvements on a weekly conference call.
- Direct subordinates in the receipt, inventorying, display, stocking, organizing, proper storage of inventory, and perform housekeeping tasks.
- Utilize outside buy programs and companies to purchase parts to satisfy customer needs
- Various positions held include the following Customer Service Manager, Parts Sales Manager, and Commercial Manager.
- Review and comment on commercial P&L for sales, returns, payroll, and other various positions.
Operator
Cooper's Towing
06.2007 - 12.2008
- Provide excellent customer service
- Tow for 3A California Highway Patrol
- Towed for Yolo County and Solano County Highway Patrol
- Vehicle Crash clearing and management
- Various management duties including: accounting, vehicle management, impound vehicle management, and payroll management.
Education
Automotive / Diesel Technology
Universal Technical Institute (UTI)
Sacramento, CASkills
- Great customer service skills
- Positive work ethic
- Ability to communicate on all levels
- Team Oriented
- Friendly, positive attitude
- Customer service
- Problem-solving
- Critical thinking
Certification
- Certified AAA Tow Truck Operator
- ASE Certification
Timeline
Parts Counter Sales
Group 1 Automotive Folsom Lake Toyota
07.2022 - 06.2024
Store Manager
GPC Napa Auto-parts
11.2016 - 07.2020
Commercial Manager
AutoZone
09.2014 - 11.2016
Operator
Cooper's Towing
06.2007 - 12.2008
Automotive / Diesel Technology
Universal Technical Institute (UTI)