James McDermott
Apple Valley,MN
Summary
Driven security professional with 10 years of experience in security, and management roles. Proven track record in leading teams, training new employees, and ensuring customer satisfaction. Possess a strong background in security, customer service, and supervising experience. Currently pursuing a career in law enforcement.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security Officer
M Health Fairview
02.2026 - Current
- Monitored premises to ensure safety and security of staff, patients, and visitors.
- Respond to all emergency calls for service
Community Service Officer
St. Louis Park Police Department
09.2025 - Current
- Respond to calls for service
- Assist around the police station
- Provide animal control
Lead Security Officer
M Health Fairview
02.2024 - Current
- Coordinated incident response efforts, collaborating with law enforcement as needed.
- Have a full knowledge of all polices and procedures
Trainer
M Health Fairview
10.2023 - 12.2025
- Assist and train new employees on the job. Also teach defense tactics. I also assist in the training of use of force and handcuff tactics
Security Officer
M Health Fairview
02.2023 - 02.2024
- Monitored premises to ensure safety and security of staff, patients, and visitors.
- Respond to all emergency calls for service
Driver/Messenger
GardaWorld
01.2023 - 03.2023
- Operated armored vehicles to transport cash and valuables securely.
- Ensured compliance with safety protocols and regulations during deliveries.
Branch Manager in Training
GardaWorld
01.2022 - 01.2023
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Developed and implemented strategies to enhance customer service and satisfaction levels.
Operations Supervisor
GardaWorld
05.2021 - 01.2022
- Oversaw daily operations, ensuring compliance with security protocols and operational standards.
Crew Leader
GardaWorld
04.2018 - 05.2021
- Operated armored vehicles to transport cash and valuables securely.
- Ensured compliance with safety protocols and regulations during deliveries.
Security Guard
ERMC SECURITY
10.2016 - 04.2018
- Patrol all areas and zones. Kick people out for breaking policy and code of conduct
Store Manager
ZAGG Invisible Shield
10.2017 - 03.2018
- Enhanced store performance through strategic inventory management and effective merchandising techniques.
Assistant Store Manager
Lids
01.2016 - 01.2017
- Open or close store assist with schedules count register at end of night
Seasonal Sales Associate/Cashier
Gordmans
09.2015 - 01.2016
- How to do things on the sales floor and how to help guests
- Learning how to cashier and being able to train others on how to be a cashier
Delivery
pioneer press
10.2014 - 08.2015
- Deliver papers on assigned routes
- Directions and some customer interaction
Supervisor
dakota county fair
08.2014 - 01.2015
- Take peoples tickets to get in the fair and now selling tickets at the gate
- Huge customer interaction
Education
Associate of Applied Science - Law Enforcement
Rasmussen College-Minnesota
Eagan, MN06-2026
High School - undefined
Apple Valley High School
Apple Valley, MN01-2015
Skills
- Typing
- Microsoft Excel
- CPR
- Windows
- First aid
- English
- Microsoft Powerpoint
- Organizational skills
- Microsoft Outlook
- Surveillance
- Microsoft Word
- Microsoft Office
Certification
- Firearms License
- Driver's License
- BLS Certification November 2025 to October 2027
- Taser Instructor August 2025 to August 2027 Gives ability to certify operators on the following taser platforms: Taser 10, Taser 7, Taser X26, Taser X2
Timeline
Security Officer
M Health Fairview
02.2026 - Current
Community Service Officer
St. Louis Park Police Department
09.2025 - Current
Lead Security Officer
M Health Fairview
02.2024 - Current
Trainer
M Health Fairview
10.2023 - 12.2025
Security Officer
M Health Fairview
02.2023 - 02.2024
Driver/Messenger
GardaWorld
01.2023 - 03.2023
Branch Manager in Training
GardaWorld
01.2022 - 01.2023
Operations Supervisor
GardaWorld
05.2021 - 01.2022
Crew Leader
GardaWorld
04.2018 - 05.2021
Store Manager
ZAGG Invisible Shield
10.2017 - 03.2018
Security Guard
ERMC SECURITY
10.2016 - 04.2018
Assistant Store Manager
Lids
01.2016 - 01.2017
Seasonal Sales Associate/Cashier
Gordmans
09.2015 - 01.2016
Delivery
pioneer press
10.2014 - 08.2015
Supervisor
dakota county fair
08.2014 - 01.2015
High School - undefined
Apple Valley High School
Associate of Applied Science - Law Enforcement
Rasmussen College-Minnesota
Additional Information
Authorized to work in the US for any employer