James McDougal
Nashville,TN
Summary
Focused associate with proven achievements in outperforming sales objectives, exceeding service standards and out pacing performance goals. Solid sales background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Overview
2026
2026
years of professional experience
Work History
Customer Returns Processor
Amazon
Chattanooga, TN
2022 - Current
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Misc.
Third Coast Comedy Club
Nashville, TN
06.2019 - Current
Picker
Amazon Fulfillment Center
Murfreesboro, TN
09.2017 - 10.2022
- Pulled orders in an efficient manner to maintain demanding productivity goals.
- Checked inventory and selected customers products from specific locations based upon customer orders and availability.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Achieved a 100% on-time shipment rate.
- Removed items from shelves or storage bins and scanned tags.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes and loaded into outbound containers.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Scanned packages and boxes and moved to loading dock for shipment.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Stagehand
Crew One Productions Inc.
Nashville, TN
09.2015 - 10.2017
- Worked with stage technicians set up and calibrate all lighting, microphones and recording equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Assisted in all technical and practical effect setup for concert performances and broke down all equipment at close of each show.
- Constructed and decorated set pieces and props per supervisors specifications.
- Worked with team of various to put all props and set pieces in place and supervised prop movements at correct times during performances.
Customer service, Stocker, Sales
Sam's Club
Hendersonville, TN
08.2000 - 09.2017
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Used hand-held devices, computer terminals and manual entry to track inventory movements and conducted audits to uncover and address any discrepancies.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Optimized storage areas to maximize access and meet needs of different types of products with specific weight, size or shape concerns.
- Unloaded daily delivery trucks using equipment such as forklift's and pallet jacks to quickly remove and stage products.
- Changed sales floor signs to show current pricing and support product promotions.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as 80 pounds.
- Ensured that shelves were fully stocked at all times.
- Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Volunteered to assist managers and supervisors with new projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted customers and directed to requested products.
Education
Associate of Science - Associates Degree
Volunteer State Community College
Gallatin, TN2014
Skills
- Deadline-driven
- Basic mathematical aptitude
- Team development
- Valid Tennessee driver's license
- Excellent sense of direction
- Computer-savvy
- Safety-conscious
- Warehouse and fulfillment
- Fast learner
- Excellent time management
- Multi-tasking strength
- Sales training
- Professional demeanor
- Interpersonal skills
- Cash handling
- Sale expertise
- Stocking and replenishing
- Customer service
- Communication skills
- Excellent people skills
Timeline
Misc.
Third Coast Comedy Club
06.2019 - Current
Picker
Amazon Fulfillment Center
09.2017 - 10.2022
Stagehand
Crew One Productions Inc.
09.2015 - 10.2017
Customer service, Stocker, Sales
Sam's Club
08.2000 - 09.2017
Associate of Science - Associates Degree
Volunteer State Community College
Customer Returns Processor
Amazon
2022 - Current