James Mcgee
Fort Worth,TX
Summary
Dynamic Airport Security Officer with proven expertise in passenger screening and threat detection at DFW International Airport. Recognized for enhancing security protocols and improving customer service through effective communication and de-escalation techniques. Strong leadership skills developed as a Supervisor at Southwest Airlines, ensuring team efficiency and operational excellence.
Security professional with strong background in maintaining safety and order in high-stakes environments. Proven ability to collaborate effectively with team members and adapt to changing situations. Skilled in threat detection, emergency response, and customer service, ensuring secure and welcoming atmosphere. Known for reliability, quick decision-making, and results-driven mindset.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Airport Security Officer
DFW International Airport
02.2017 - Current
- Perform terminal security patrols of areas including but not limited to sterile areas, employee portals, baggage claim areas, parking garages, curbside and terminal ramp areas.
- Assist and train new employees with established standard operating procedures.
- Inspect all vehicles attempting to enter through AOA gates, ensuring that each vehicle has a valid DFW Airport -issued AOA decal and that all individuals possess a current / VALID DFW International Airport Board Security Identification Display Area (SIDA) badges; inspect cab area of vehicles; inspects vehicles; inspects vehicles underneath and in additional areas as necessary and appropriate.
- Identify and report security violations.
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
- Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, luggage, and cargo.
- Improved overall airport safety by participating in regular training exercises to stay current on emerging threats and security best practices.
- Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
- Enhanced overall security posture by actively participating in continuous professional development opportunities, staying abreast of emerging trends and innovations in the field.
- Detected potential risks by performing meticulous document checks, verifying passenger credentials and travel documents for authenticity.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Confirms whether visitors to DFW Airport office buildings are authorized to be in the building.
Supervisor
Southwest Airlines
02.2014 - 03.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily ramp operations.
11B Infantryman
U.S. Army
12.1981 - 12.1991
- Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
- Achieved mission success through effective communication with team members and leadership during high-stress situations.
- Assisted in the planning and execution of reconnaissance missions, gathering important intelligence for decision-making purposes.
- Enhanced unit readiness by conducting regular equipment inspections and maintenance tasks.
- Promoted a positive work culture within the unit, fostering camaraderie and teamwork among soldiers during training and deployments.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Established defensive positions to protect against enemy forces.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
- Guided night patrols to search for enemy forces.
- Coordinated with allied forces to achieve mission objectives.
Education
High School Diploma -
Springhill High School
Springhill, LA05-1981
Skills
- Passenger screening
- Patience and empathy
- Fire safety
- Surveillance monitoring
- Incident reporting
- Threat detection
- Law enforcement coordination
- Customer service and assistance
- De-escalation techniques
- Baggage inspections
- Policy enforcement
- Threat management
- Security breach management
- Radio communication
Certification
- CIJIS Certified
- QPS2000 Certified
- EDT Certified
Won Officer Award 2023
Officer Mcgee was awarded Officer Of The Year 2023
Timeline
Airport Security Officer
DFW International Airport
02.2017 - Current
Supervisor
Southwest Airlines
02.2014 - 03.2017
11B Infantryman
U.S. Army
12.1981 - 12.1991
High School Diploma -
Springhill High School
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