Summary
Overview
Work History
Education
Skills
Timeline
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James McNamara

Santa Rosa,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Unarmed Security Guard

Whitestar Group
06.2023 - Current
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

Shift Leader

Coldstone Creamery
04.2021 - 04.2022
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Handled and counted daily profits; stored in a safe.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Volunteer

Wings Over Wine Country
08.2019 - 09.2019
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

Santa Rosa High School
Santa Rosa, CA
06.2022

Skills

  • Facility Security
  • Alarm investigation
  • CCTV Monitoring
  • Crowd Control
  • Emergency Response
  • Incident Reporting
  • Customer Service Management
  • Sales Reporting
  • Production Reporting
  • Team Collaboration and Leadership
  • Cash Handling
  • Training Assistance
  • Positive Attitude

Timeline

Unarmed Security Guard

Whitestar Group
06.2023 - Current

Shift Leader

Coldstone Creamery
04.2021 - 04.2022

Volunteer

Wings Over Wine Country
08.2019 - 09.2019

High School Diploma -

Santa Rosa High School

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James McNamara