James Melchor Colwell
Fenton,MI
Summary
Dynamic customer service professional with experience at Way Coffee Company, excelling in active listening and critical thinking. Proven ability to enhance customer satisfaction through informed product recommendations and effective teamwork at Texas Roadhouse Restaurant. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Way Coffee Company
06.2025 - Current
Greet Customers, take orders, stock, clean up.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Dining Prep
Texas Roadhouse Restaurant
09.2023 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
General Studies
Fenton High School
Fenton, MI06-2023
Skills
- Customer service
- Active listening
- Critical thinking
- Critical thinking
Timeline
Customer Service Representative
Way Coffee Company
06.2025 - Current
Dining Prep
Texas Roadhouse Restaurant
09.2023 - 01.2024
General Studies
Fenton High School
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