Open To Work
JAMES MIDCALF
Cedar Rapids
Work Preference
Summary
Dynamic sales and retail management professional with a proven track record of driving regional sales growth and enhancing customer satisfaction across multiple locations. Expertise in strategic sales planning and customer relationship management, focused on leading teams to achieve ambitious sales targets and deliver exceptional shopping experiences.
Overview
23
23
years of professional experience
Work History
Sales/Fulfillment Specialist
Fastenal Company
Cedar Rapids
07.2025 - 02.2026
- Oversaw customer account management to ensure satisfaction.
- Engaged with decision makers weekly to assess business needs.
- Processed orders efficiently to ensure timely fulfillment and delivery.
- Managed inventory levels to maintain optimal stock for customer demand.
- Assisted in training new staff on fulfillment procedures and safety protocols.
Store Manager
Tractor Supply Company
Cedar Rapids
10.2019 - 12.2025
- Increased regional store sales from 13th to 1st in sales to plan, driving overall profit growth.
- Responsible for Annual Sales Plan and all Aspects of the Store
- Improved customer service level results, enhancing customer satisfaction and loyalty.
- Facilitated training programs for team members, boosting skills and performance across the store.
Retail Merchandiser
The Wonderful Company
Los Angeles
01.2025 - 07.2025
- Managed product sales and merchandising across 75 retail account locations, enhancing product visibility and customer engagement.
- Facilitated brand growth by optimizing product space allocation in retail environments, driving improved product placement and visibility.
- Analyzed sales trends and promotional strategies, presenting insights that improved brand understanding and informed marketing decisions.
- Engaged in direct meetings with retail decision makers to build relationships and discuss strategies.
Director of Regional Sales
West Music Company
Coralville
12.2016 - 05.2019
- Directed sales and profitability strategies, achieving alignment across seven retail locations.
- Developed business strategies and coached associates to enhance sales performance.
- Collaborated with merchandising and marketing departments to ensure cohesive strategic alignment.
Sales Specialist
Click Stop
Urbana
01.2015 - 10.2016
- Delivered customer service via phone, achieving sales goals.
- Handled existing customer accounts to maintain strong client relationships.
- Facilitated account creation to improve customer engagement.
- Participated in daily sales team meetings to establish optimized procedures.
Store Manager
The Home Depot
Waterloo
12.2002 - 11.2014
- Developed and executed an $18 million annual sales plan while overseeing all aspects of the store.
- Surpassed sales plan and achieved profitability for 2 of 3 years in position
- Increased regional store sales ranking from 9th to 4th
- Improved customer shopping experience rating from 8.87 to 9.23
- Facilitated district leadership training initiatives aimed at improving management effectiveness.
Store Manager
The Home Depot
Madison
12.2002 - 11.2014
- Surpassed sales plan and profitability targets for three consecutive years.
- Increased regional store sales ranking from 5th to 3rd place.
- Managed a $45 million annual sales plan and all aspects of the store.
- Enhanced customer rating for shopping experience (LTR) from 8.40 to 8.95.
- Facilitated district training programs aimed at developing leadership competencies.
Store Manager
The Home Depot
Machesney Park
12.2002 - 11.2014
- Developed and executed $25 million annual sales plan, overseeing store operations to achieve targeted revenue.
- Surpassed Sales Plan and Profitability for 2 of the 3 Years in Position
- Ranked first in customer satisfaction for shopping experience across a 7-store district.
- Facilitated training programs for district leaders, enhancing management capabilities across the district.
Education
Diploma -
Linn-Mar High School
Marion, IAGeneral Education -
Kirkwood Community College
Cedar Rapids, IASociology - Criminology
University of Northern Iowa
Cedar Falls, IASkills
- Order processing
- Fulfillment coordination
- Customer relationship management
- Supply chain logistics
- Inventory management
- Sales forecasting
- Database management
References
Available upon request
Timeline
Sales/Fulfillment Specialist
Fastenal Company
07.2025 - 02.2026
Retail Merchandiser
The Wonderful Company
01.2025 - 07.2025
Store Manager
Tractor Supply Company
10.2019 - 12.2025
Director of Regional Sales
West Music Company
12.2016 - 05.2019
Sales Specialist
Click Stop
01.2015 - 10.2016
Store Manager
The Home Depot
12.2002 - 11.2014
Store Manager
The Home Depot
12.2002 - 11.2014
Store Manager
The Home Depot
12.2002 - 11.2014
Diploma -
Linn-Mar High School
General Education -
Kirkwood Community College
Sociology - Criminology
University of Northern Iowa