PROFILE
Overview
Work History
Education
Skills
Timeline

James Miller

Philips Healthcare
Mentor,OH
24
years of professional experience

Clinical Marketing Manager with extensive experience in hospital and healthcare settings. Developed & collaborated on impactful marketing strategies while leveraging a background in Radiologic Technology (credentials up to date) and an MBA in Healthcare Management. Fostered collaboration and adaptability to achieve organizational goals through effective teamwork, collaboration, and strategic planning.

Hardworking goal-oriented expert with natural talents in developing and strengthening customer relationships, and ensuring customer satisfaction. Prepared to bring 30+ years of progressive experience to take on a challenging position with the opportunity to make a lasting impact on company and customer success.

Work History

North American Clinical Marketing Manager

15 Years 10 Months
Philips Healthcare | 10.2010 - Current
  • Managed North American clinical marketing for adult and pediatric congenital cardiology, vascular, neuro, and interventional radiology/oncology; collaborated with business units to educate and train KOLs, providing comprehensive pre- and post-sales support.
  • Responsible for pre-, intra-, and post- sales support of pediatric congenital deals as well as cultivating strong physician relationships across the country
  • Educated and trained customers at our training facility and onsite in a hospital setting, while creating educational materials.
  • Implemented innovative teaching techniques to cater to diverse, adult learning styles
  • Established key performance indicators to measure the effectiveness of marketing initiatives and drive continuous improvement.
  • Collaborated with sales teams to create integrated marketing programs that supported revenue growth targets.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Monitored competitor activities, adapting strategies to maintain competitive advantage.

Clinical Education Specialist

6 Years 7 Months
Philips Healthcare | 03.2005 - 10.2011
  • Designed and implemented educational programs for healthcare professionals on advanced imaging technologies at both training center and customer site.
  • Collaborated with cross-functional teams to enhance training materials and resources for clinical staff.
  • Mentored junior educators in instructional strategies and best practices for adult learning.
  • Enhanced clinical education by developing adaptive learning modules and interactive content for healthcare professionals.
  • Designed assessment tools to measure learner progress, ensuring consistent evaluation of knowledge acquisition and skills development.

Cath Lab Manager and Working Cath Lab Technologist

2 Years 10 Months
Geauga Regional Hospital | 10.2002 - 08.2005

Managed administrative operations including case scheduling and supply procurement to optimize lab efficiency. Oversaw day-to-day responsibilities to maintain smooth workflow within the cath lab.

  • Led training programs for new technicians, fostering skill development and adherence to safety practice
  • Oversaw cath lab operations, ensuring compliance with regulatory standards and quality assurance protocols.

Part Time Instructor for Cross Sectional Anatomy and Physiology

2 Years
Cuyahoga Community College | 01.2003 - 01.2005
  • Developed comprehensive course materials aligning with curriculum standards.
  • Facilitated engaging classroom discussions to enhance student understanding and participation.
  • Implemented innovative teaching techniques to cater to diverse learning styles.

Education

Master of Business Administration - Healthcare Management

Western Governors University | 01-2020

Bachelor of Science - Business Administration

The University of Phoenix | 2007

Associate of Applied Science - Radiography

Cuyahoga Community College | Cleveland, OH | 1990

Skills

Marketing & Sales support
Market analysis
Medical device marketing
KPI tracking
Strategic marketing planning
Workflow optimization
Departmental workflow analysis
Management
Adult education
Curriculum design
Anatomy & Physiology
Vendor relations

Timeline

North American Clinical Marketing Manager

Philips Healthcare
10.2010 - CurrentRead More

Clinical Education Specialist

Philips Healthcare
03.2005 - 10.2011Read More

Part Time Instructor for Cross Sectional Anatomy and Physiology

Cuyahoga Community College
01.2003 - 01.2005Read More

Cath Lab Manager and Working Cath Lab Technologist

Geauga Regional Hospital
10.2002 - 08.2005Read More

Western Governors University

Master of Business Administration from Healthcare Management
Read More

The University of Phoenix

Bachelor of Science from Business Administration
Read More

Cuyahoga Community College

Associate of Applied Science from Radiography
Read More
James Miller