Summary
Skills
Accomplishments
Work History
Education
Generic

James Montgomery

SHELBURN,Indiana

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Staff supervision
  • Team management
  • Hiring and training
  • Mentoring and coaching

Accomplishments

  • Achieved highly important missions through effectively helping with the upkeep and maintance of various different pieces of ground equipment for the air forces goals/missions.
  • Achieved many different satisfactory labor claims by introducing the labor claim paperwork for many different customers in the sullivan area which lead to built/trusted relationships with the store and customers.
  • Collaborated with 3 different shops at oreilly auto parts in the development of all three accounts to spend over 150 thousand a year with the store and eliminate the competition in doing so.

Work History

Assistant Store Manager

Oreilly Auto Parts
Sullivan, IN
12.2021 - Current
  • Supervised daily store operations to ensure effective customer service and efficient workflow.
  • Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
  • Implemented inventory management systems to improve stock accuracy and reduce discrepancies.
  • Analyzed sales data to identify trends, optimize product placements, and boost revenue.

Store Sales Manager

AutoZone
Terre Haute, IN
12.2020 - 09.2021
  • Led team to achieve sales targets through effective training and performance management.
  • Streamlined inventory management processes, improving stock accuracy and reducing shrinkage.
  • Fostered a customer-centric culture, resulting in improved satisfaction scores and repeat business.
  • Managed daily operations ensuring compliance with company policies and standards for safety and service excellence.

Sales Floor Manager

AutoZone
Terre Haute, IN
01.2016 - 12.2020
  • Led team in achieving sales goals through effective staff training and performance management.
  • Developed and implemented inventory control processes to enhance stock accuracy and availability.
  • Coordinated daily operations, ensuring optimal customer service and efficient sales floor management.
  • Analyzed sales data to identify trends, informing strategic merchandising decisions and promotions.

Aerospace Ground Equipment Supervisor

United States Air Force, USAF
Aviano ITALY
06.2011 - 09.2015
  • Supervised maintenance and repair of aerospace ground equipment, ensuring operational readiness.
  • Coordinated training programs for technicians on equipment handling and safety protocols.
  • Developed standard operating procedures to enhance efficiency in equipment inspections.
  • Implemented preventive maintenance schedules, reducing downtime for critical systems.
  • lead a team of bomblift technicians with a top secret security clearance and assets valued at or around $23 million dollars
  • Enhanced equipment reliability by implementing rigorous maintenance schedules and procedures.

Education

Associates Degree - Law Enforcement

Vincennes University
Vincennes, Indiana, IN
05-2011

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