James Moody
Hospitality
Philadelphia,United States
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Bartender
Franklin Social at the Renaissance Hotel
Philadelphia, PA
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Answered quests inquiries and questions about hotel's menu.
- Verified accuracy and quality of orders before delivery.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Head Server
1911 BYOB
PHILADELPHIA, PA
02.2022 - Current
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Increased sales per customer by listening actively and recommending relevant menu items.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Catering Staff Member
Di Bruno Bros Catering & Events
Philadelphia, PA
08.2021 - 06.2022
Bartender
Sampan Philly
Philadelphia, PA
09.2018 - 04.2019
Server/Bartender
Twenty Manning Grill
Philadelphia, PA
07.2015 - 08.2018
Skills
Wine service
Certification
RAMP
Timeline
Bartender - Franklin Social at the Renaissance Hotel
11.2022 - Current
Head Server - 1911 BYOB
02.2022 - Current
Catering Staff Member - Di Bruno Bros Catering & Events
08.2021 - 06.2022
RAMP
07-2021
Bartender - Sampan Philly
09.2018 - 04.2019
Server/Bartender - Twenty Manning Grill
07.2015 - 08.2018
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