James Mooney
AUGUSTA,GA
Summary
Dynamic retail professional with a proven track record at Dicks Sporting Goods, excelling in team leadership and customer engagement. Skilled in problem-solving and organization, I implemented process improvements that enhanced efficiency. Recognized for fostering a collaborative environment and training associates to elevate service standards.
Overview
7
7
years of professional experience
Work History
Golf Sales Lead
Dicks Sporting Goods
Augusta, GA
10.2024 - Current
- Led team in executing golf merchandise sales strategies to enhance customer engagement.
- Trained associates on product knowledge and effective selling techniques to boost performance.
- Analyzed sales data to identify trends and optimize inventory management for golf products.
- Developed promotional displays that increased visibility and drove foot traffic in golf department.
- Monitored customer feedback to refine service delivery and enhance shopping experience.
Footwear Team Lead
Dicks Sporting Goods
Augusta, GA
10.2023 - 10.2024
- Led footwear team in achieving sales goals through effective merchandising and customer engagement strategies.
- Trained and mentored new associates on product knowledge and customer service best practices.
- Implemented process improvements that enhanced team efficiency and streamlined daily operations.
- Fostered a collaborative team environment focused on achieving collective goals while maintaining high standards of service delivery.
Assistant Store Manager
Dicks Sporting Goods
Augusta, GA
08.2022 - 10.2023
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Coordinated team schedules to optimize staff coverage during peak hours.
- Trained new employees on company policies and customer service standards.
- Monitored inventory levels, facilitating timely restocking of merchandise.
- Implemented visual merchandising strategies to enhance product displays and sales appeal.
- Analyzed sales data to identify trends and inform restocking decisions.
- Led team meetings focused on performance improvement and operational efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
Freight Flow Lead
Dicks Sporting Goods
Augusta, GA
06.2019 - 08.2022
- Trained and mentored team members on best practices for inventory management and safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced handling times.
- Fostered a culture of safety by conducting regular training sessions and audits within the team.
- Loaded and unloaded trucks.
- Operated pallet jacks to unload freight containers of varying weight and size.
- Managed a high-performing team of warehouse personnel, encouraging accountability and teamwork to achieve operational goals.
Education
High School Diploma -
East Henderson High School
Hendersonville, NC06-2014
Skills
- Organization
- Department organization
- Problem-solving
- Time management
- Reliable and responsible
- Adaptable and flexible
Timeline
Golf Sales Lead
Dicks Sporting Goods
10.2024 - Current
Footwear Team Lead
Dicks Sporting Goods
10.2023 - 10.2024
Assistant Store Manager
Dicks Sporting Goods
08.2022 - 10.2023
Freight Flow Lead
Dicks Sporting Goods
06.2019 - 08.2022
High School Diploma -
East Henderson High School