James Morrison
Cedar Rapids,IA
Summary
Experienced professional looking to transition into auto sales industry with a diverse background in the restaurant sector. Skilled in delivering exceptional service and creating memorable guest experiences. Proficient in multitasking and problem-solving, thriving in fast-paced environments with a positive attitude. Committed to surpassing expectations, focusing on driving sales growth and cultivating lasting customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bar Lead
Big Grove Brewery
12.2023 - 06.2025
- Directed bar functions, upholding established service guidelines.
- Trained and mentored bar staff, enhancing team performance and customer service skills.
- Developed seasonal cocktail menus, incorporating current trends and customer preferences
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Raised customer satisfaction scores by addressing concerns promptly and professionally.
BARTENDER/MANAGER
Goldfinch Tap and Eatery
05.2021 - 09.2023
- Responsible for running the floor by coaching the team, making all guest drinks, and providing a great experience for all guests.
- Delivered excellent service while working in a fast-paced environment.
- Responsible for closing the restaurant: Which included but not limited to closing all cash drawers and collecting all receipts and balancing the end of day.
HEAD SERVER
Cafe Dodici
01.2016 - 03.2020
- Responsible for providing our guests with exemplary service while giving them an extraordinary experience.
- Trained all new front of house staff to meet standards set forth by the owner.
- Made craft cocktails and provided proper wine presentation.
Education
Associate Of Arts -
Kirkwood Community College
Cedar Rapids, IASkills
- Quality Control
- Suggestive Selling
- Pos Operation
- High-Volume
- High-Energy and Stamina
- Server Training
Certification
- Serv Safe
- I-PACT
Timeline
Bar Lead
Big Grove Brewery
12.2023 - 06.2025
BARTENDER/MANAGER
Goldfinch Tap and Eatery
05.2021 - 09.2023
HEAD SERVER
Cafe Dodici
01.2016 - 03.2020
Associate Of Arts -
Kirkwood Community College
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