James Mugisha
MassHealth Network
Lexington,MA
27
years of professional experience
Dedicated and compassionate professional transitioning from transportation services into healthcare, bringing over a decade of experience. Passionate about supporting individuals with mental health and developmental challenges. Skilled in providing safe, reliable, and empathetic care for diverse populations.
Work History
Transportation Specialist
14 Years 9 Months- Safely transported individuals with mental health and developmental disabilities to and from healthcare facilities, ensuring comfort and dignity.
- Facilitated effective communication with healthcare providers, families, and case managers to ensure coordinated care.
- Managed behavioral or emotional challenges during transport with calmness, ensuring safety and comfort for clients.
- Upheld HIPAA and safety standards in all client interactions.
Shipping Associate
3 Years- Executed accurate, timely processing and dispatch of goods in shipping department.
- Upheld high standards of safety, organization, and team coordination in fast-paced environment.
- Demonstrated strong work ethic and reliability under pressure.
Mental Health Support Worker
5 Years 1 Month- Provided compassionate support to patients with mental health challenges, fostering a therapeutic environment.
- Assisted in developing and implementing individualized care plans tailored to patient needs.
- Monitored patient behavior and reported significant changes to the clinical team for timely interventions.
- Collaborated with multidisciplinary teams to enhance patient treatment strategies and outcomes.
Education
Diploma - Business Management and Administration
Uganda Certificate of Education (UCE) - Business Management and Administration
Skills
Client transportation
Patient care
Behavioral support
Client engagement
Medication support
Cultural competence
Team communication
Physical stamina
Ethical standards
Additional Background
- Extensive community engagement supporting vulnerable groups and individuals in transition.
- Skilled in emergency response and basic life support
Timeline
Transportation Specialist
MassHealth Network
01.2012 - CurrentRead More
Shipping Associate
Pilgrim’s Pride
01.2007 - 01.2010Read More
Mental Health Support Worker
Butabika Referral Hospital
03.2000 - 04.2005Read More
Luzira Lakeside College
Uganda Certificate of Education (UCE) from Business Management and Administration
Read More
Bethel Business Institute
Diploma from Business Management and Administration
Read More