James W. Myles V
Whitsett,NC
Summary
Results-oriented professional specializing in inventory management and customer service. Led teams to enhance shopper loyalty and streamline operations. Managed e-commerce platforms and executed marketing strategies that improved conversion rates and supported online sales growth.
Overview
4
4
years of professional experience
Work History
E-Commerce Account Manager
Entrepreneur
Whitsett, North Carolina
11.2025 - Current
- Developed and executed targeted marketing strategies, increasing online sales presence significantly.
- Managed product listings across e-commerce store, enhancing visibility and driving sales growth.
- Analyzed website analytics to identify optimization opportunities, leading to improved conversion rates.
- Conducted market research to identify trends and adapt business strategies.
Merchandise Stocker
Food Lion Grocery
Whitsett, NC
03.2025 - Current
- Ensured product availability by stocking shelves and organizing merchandise effectively.
- Collaborated with team members for timely product placements and stock rotations.
- Organized backroom for quick access to items, facilitating efficient inventory retrieval.
Customer Service Team Lead
Food Lion Grocery
Whitsett, North Carolina
03.2023 - 05.2025
- Led customer service team, enhancing shopper loyalty and satisfaction through effective support and engagement.
- Trained new employees on store policies and service techniques, improving overall team competency and service quality.
- Assisted customers with product inquiries, delivering high-quality service and fostering positive shopping experiences.
- Efficiently processed customer transactions in a fast-paced retail environment.
Education
Bachelor of Arts - Interior Architecture & Design
University of North Carolina At Greensboro
Greensboro, NC05-2029
High School Diploma -
Eastern Guilford High School
Gibsonville, NC05-2025
Skills
- Customer Service
- Team collaboration
- E-commerce platforms
- Marketing strategies
- Inventory management
Timeline
E-Commerce Account Manager
Entrepreneur
11.2025 - Current
Merchandise Stocker
Food Lion Grocery
03.2025 - Current
Customer Service Team Lead
Food Lion Grocery
03.2023 - 05.2025
Bachelor of Arts - Interior Architecture & Design
University of North Carolina At Greensboro
High School Diploma -
Eastern Guilford High School