Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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James Neff

Swisher,IA

Summary

Dynamic Shop Owner and Founder with a proven track record at All Seasons Automotive, enhancing operational performance and customer satisfaction. Expert in repair diagnostics and adept at staff training, I significantly improved productivity.

Sold the Business to My Son and now Looking to work from Home Using my skill's and expertize.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Shop Owner

All Seasons Automotive
North Liberty, IA
05.2000 - 12.2024
  • Executed performance reviews to encourage improved productivity for team members.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Trained, recruited, and selected shop employees.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Trained and managed shop staff, including delegating tasks and scheduling shifts.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Managed employee schedules and assigned tasks and responsibilities to employees.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Maintained inventory and approved contracts to ensure availability of products for customers.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.

Auto Dealer Technician

Nissan, Mitsubishi, Ford, GM
Iowa City, Iowa
06.1983 - 05.2000
  • Inspected cars to ensure they met safety standards before delivery to customers.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Provided technical advice regarding car engines, transmissions, brakes, suspension systems.

Education

Some College (No Degree) - Automotive, ASE Master Tech, EV Certified

Dealer Training
Iowa

Skills

  • Sales mastery
  • Customer loyalty programs
  • Marketing and promotion
  • Staff hiring and training
  • Technology adoption
  • Repair and diagnostic's
  • Performance analysis

Accomplishments

Involve with off road motorcycle groups and club President of Our local OHV park

Certification

  • ASE master technician since 1987, Became L! certified in 1991 and have pasted serval other ASE certifications including Hybrid and EV systems.

Timeline

Shop Owner

All Seasons Automotive
05.2000 - 12.2024

Auto Dealer Technician

Nissan, Mitsubishi, Ford, GM
06.1983 - 05.2000

Some College (No Degree) - Automotive, ASE Master Tech, EV Certified

Dealer Training
James Neff