Summary
Overview
Work History
Education
Skills
Interests
Timeline
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James Nganga

Tukwila,WA

Summary

Dedicated Security Officer with a proven track record at Allied Universal, skilled in incident reporting and effective communication. Enhanced safety through vigilant monitoring and proactive risk assessment, significantly reducing unauthorized access and incidents. Committed to maintaining a secure environment while delivering exceptional customer service and de-escalating tense situations.

Overview

3
3
years of professional experience

Work History

Security Officer

Alied Universal
01.2022 - 12.2024
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Security Officer

Veterans Security Operations
01.2022 - 12.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Regularly checked surroundings to make sure everything was in order and noticed if anything seemed out of place.
  • Handled situations where people were upset, emotional or aggressive and I kept calm, listened, and de-escalated the tension without force.
  • Completed reports, logged activities, and documented incidents carefully and accurately.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

High School Diploma -

Kikuyu Day High School
KENYA

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Fluent in English
  • Threat assessment
  • Visitor tracking

Interests

  • Gym Workouts
  • Music
  • Outdoor Recreation

Timeline

Security Officer

Alied Universal
01.2022 - 12.2024

Security Officer

Veterans Security Operations
01.2022 - 12.2024

High School Diploma -

Kikuyu Day High School