James Novak

• Serve as primary point-of-contact with customers.
• Serve as principal stakeholder over organization's complete operations.
• Consult with customers to assess needs and propose optimal solutions.
• Use print strategies such as marketing brochures to bring in and capture new customer business.
• Conduct cleaning process for customers.

• Work with diverse types of weather and ground conditions.
• Tend to basic repairs for bathroom maintenance and lighting upkeep.
• Maintain overall appearance of common areas of offices.
• Conduct snow removal and salt application during winter months.
• Perform upkeep of grounds such as trash removal and parking lot appearance.

• Utilized hammers, saws, squares, levels and fastening devices to complete projects.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Prepared job sites for work plans by measuring and marking different distances.

Retired from:

• Announced ads, song switches and breaking news segments for radio broadcasts.
• Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
• Found, researched, fact-checked and wrote scripts for relevant topics in local news.
• Facilitated live coverage of special events, promotions and sports matches.
• 31 years of Chicagoland broadcasting

• Cleaned building floors by sweeping, mopping and scrubbing floors.
• Maintained clean, neat and professional entrances.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Kept building entryway glass clean and polished for professional presentation.