James Novak
Mount Vernon,WA
Summary
Personable Medical Assistant bringing 2 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Registered
Skagit Regional Health
Mount Vernon, WA
02.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained inventory logs.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
Powder Paint / Water Treatment
JCB
Pooler, GA
12.2020 - 09.2021
- Monitored and maintained water quality standards as set by the state regulatory agency.
- Prepared surfaces for powder coating by sandblasting, degreasing and cleaning with solvents.
- Applied powder coatings to various metal components using an electrostatic spray gun.
- Inspected finished product to ensure quality standards were met.
- Assisted other departments with special projects as needed.
- Repaired damaged parts or equipment when necessary.
Track Assistant Manager
Fun Zone
Pooler, GA
02.2019 - 11.2020
- Performed routine checks on tracks for debris or other obstructions that could cause delays or accidents.
- Followed safety procedures and regulations to avoid injuries and accidents.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Communicated with manager to discuss ride maintenance or repair issues.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Seasonal Sales Associate
Under Armor
Pooler, GA
09.2019 - 12.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Education
Diploma -
New Hampstead HighSchool
05.2018
Skills
- Patient Scheduling
- Data Entry
- Medical Terminology
- First Aid
- Compassionate
- Electronic Medical Records
- Appointment Setting
- Customer Service
- Teamwork and Collaboration
- Goal Setting and Achievement
- Continuous Development
- Decision-making capabilities
Awards
- Patriotic Flag Ribbon JROTC (Presented April 4, 2018)
- Military Excellence Medal JROTC (Presented April 4, 2018)
- Certificate of Completion of 2 years JROTC (2018)
- Codecademy SQL Course Certification 12/02/2020
- Introduction to CyberSecurity Course 05/01/2021
- CPR/AED/First-Aid 01/15/2020
- Basic Life Support 02/2022
Certification
- Basic Life Support & AED
References
References available upon request.
Timeline
Medical Assistant Registered
Skagit Regional Health
02.2022 - Current
Powder Paint / Water Treatment
JCB
12.2020 - 09.2021
Seasonal Sales Associate
Under Armor
09.2019 - 12.2019
Track Assistant Manager
Fun Zone
02.2019 - 11.2020
Diploma -
New Hampstead HighSchool