My goal is to acquire an internship or entry-level position where I can leverage my educational experience in cybersecurity and computer science to build my professional experience and gain new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technical Support Intern
Advanced Bits
05.2024 - 08.2024
Collaborated with a team to resolve technical issues reported by clients across multiple companies
Diagnosed and addressed a wide range of technical problems and completed service tickets to ensure and enhance customer satisfaction
Team Member
Meijer
05.2023 - 08.2023
Worked with a team to unload trucks, transport pallets into the correct location, and stock produce onto shelves as well as assist customers when inquired
Education
Bachelors - Cybersecurity
Grand Valley State University
04.2025
Skills
Java
Git
Writing Skills
Linux
SQL
Communication Skills
Python
Wireshark
Team Management
Active Directory
Security Practices
Ticketing Systems
Help desk experience
Remote support
Software installation
Security protocols
Desktop support
Technical issues analysis
Technical troubleshooting
Issue troubleshooting
Certification
Cybersecurity Threat Vectors and Mitigation (2025)