James Ovsak
Eagle River,Wisconsin
Summary
Strategic Store Leader with more than 40 years of expertise developing the skills to handle all sorts of situations with confidence. An astute professional experienced in the retail. Ready to take on the challenges for L&M Fleet Supply in an exciting leadership role.
Overview
6
6
years of professional experience
Work History
Assistant Store Leader
Kwiktrip
Rhinelander, WI
06.2023 - Current
- Provided guidance and leadership to store team members.
- Monitored store operations, ensuring compliance with company policies and procedures.
- Maintained accurate records of all store transactions, ensuring compliance with federal and state laws as well as company guidelines.
- Kept store properly maintained to specific corporate standards.
Assistant Manager
L & M Fleet Supply
Rhinelander, Wisconsin
03.2022 - Current
- Coached and mentored new employees on company policies and procedures
- Helped oversee the daily operations of the store, managing staff and inventory
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Organized company merchandise and displays to increase brand awareness and product sales
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Led and directed team members on effective methods, operations and procedures
Guest Service Leader
Kwiktrip
Eagle River, Wisconsin
09.2019 - 03.2022
- Developed an in-depth knowledge of the store's products and services
- Kept track of inventory levels to maintain enough stock to meet demand
- Engaged customers in friendly and professional dialogue about product needs.
Education
High School Diploma -
River Falls High School
Skills
- Team Development
- Loss Prevention
- Customer Service
- Money Handling
- Team Motivation
- Training
- Product Presentation
- Multitasking and Organization
- Flexible Schedule
- Problem-Solving
Timeline
Assistant Store Leader
Kwiktrip
06.2023 - Current
Assistant Manager
L & M Fleet Supply
03.2022 - Current
Guest Service Leader
Kwiktrip
09.2019 - 03.2022
High School Diploma -
River Falls High School