James Pankey
Jamestown,TN
Summary
Results-driven professional with extensive experience in operations and team leadership. Skilled in optimizing service delivery, implementing efficient scheduling systems, and mentoring staff to achieve high-quality performance. Seeking to leverage strengths to enhance operational success.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Will Do Services
Crossville, TN
03.2024 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented scheduling systems to optimize staff assignments and improve workflow efficiency.
- Trained new employees on service protocols, safety standards, and equipment usage.
- Developed and maintained strong client relationships through regular communication and feedback integration.
- Conducted inventory management to ensure stock levels met operational demands without excess expenditure.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Team Leader/Forklift Operater/Maintenance Technician
Crossville Hardwoods
Crossville, TN
12.2013 - 12.2016
- Led team in daily operations, ensuring adherence to safety protocols and quality standards.
- Mentored junior staff, enhancing skills and promoting a collaborative work environment.
- Streamlined workflows by implementing process improvements, increasing efficiency and productivity.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Operate forklift for production and shipment needs
- Maintain production equipment for production of hardwood flooring
Education
High School Diploma -
Cumberland County High School
Crossville, TNSkills
- Operations management
- Experienced in forklift operation
- Metal fabrication specialist
- Heavy equipment Operator/Mechanic
- Equipment upkeep
- Vehicle servicing expertise
- Machinery operation
- Cargo handling
- Meticulous attention to detail
- Basic maintenance
- Preventive equipment maintenance
- Inventory management
Timeline
Owner/Operator
Will Do Services
03.2024 - Current
Team Leader/Forklift Operater/Maintenance Technician
Crossville Hardwoods
12.2013 - 12.2016
High School Diploma -
Cumberland County High School