James Parker
Huntsville,AL
Summary
Consistent Inside Sales Manager creating a team environment and establishing goals and objectives. Comprehensive experience achieving revenue and profit targets in highly competitive markets. Proficient in conducting quarterly reviews, personal development coaching and performance assessments.
Overview
6
6
years of professional experience
Work History
Inside Sales Manager
Kommerling USA
Huntsville, AL
03.2023 - 05.2024
- Developed and implemented effective sales strategies to increase revenue.
- Analyzed customer data to identify potential opportunities for growth in new markets.
- Created reports on the overall performance of the inside sales team, including monthly revenue figures and client retention rates.
- Established strong relationships with key customers by providing timely responses to inquiries, addressing concerns and resolving issues quickly.
Inside Sales Representative
Century Fasteners
Madison, AL
03.2021 - 02.2023
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
Account Development Representative
A.E. Petsche
Huntsville, AL
09.2020 - 03.2021
- Identified potential customers and developed appropriate sales strategies to increase revenue.
- Performed cold calling activities to generate new business opportunities.
- Followed up regularly with potential customers throughout the sales cycle.
- Obtained new leads through targeted sales plans.
Branch Customer Service Representative
TTI
Huntsville, AL
05.2018 - 09.2020
- Answered customer inquiries and resolved complaints in a timely manner, escalating more complex issues to supervisors when necessary.
- Provided excellent customer service by greeting customers in person and over the phone.
- Generated reports that tracked sales activity from day-to-day operations.
- Collaborated with other departments within the organization to provide exceptional customer service.
Education
High School Diploma -
Tishomingo County High School
Iuka, MS05-2013
Skills
- Account Management
- Product branding
- Territory Management
- Account Acquisition
- Sales process optimization
- Sales Forecasting
- Customer Service Management
- Marketing
Timeline
Inside Sales Manager
Kommerling USA
03.2023 - 05.2024
Inside Sales Representative
Century Fasteners
03.2021 - 02.2023
Account Development Representative
A.E. Petsche
09.2020 - 03.2021
Branch Customer Service Representative
TTI
05.2018 - 09.2020
High School Diploma -
Tishomingo County High School
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