Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Work History
Broker/Owner
5 Months
Jim Parks and Associates Realty LLC | 04.2026 - Current
Led negotiations to secure favorable terms for clients in residential real estate transactions.
Developed comprehensive market analyses to guide clients in property investment decisions.
Mentored junior brokers, enhancing team performance and client service standards.
Implemented innovative marketing strategies to expedite property sales and increase visibility.
Fostered strong client relationships through effective communication and personalized service approaches.
Conducted property valuations and market assessments, ensuring accurate pricing strategies for listings.
Streamlined transaction processes, improving efficiency and reducing time to close deals.
Collaborated with legal professionals to ensure compliance with real estate regulations and contracts.
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Sales Manager
7 Months
Coldwell Banker Vanguard | 09.2025 - 04.2026
Developed and executed sales strategies to drive revenue growth across diverse markets.
Led team in achieving sales targets through effective training and performance management.
Analyzed market trends to identify new business opportunities and enhance competitive positioning.
Established strong relationships with key clients, improving customer retention and satisfaction rates.
Branch Vice President
4 Years 10 Months
Coldwell Banker Realty | 11.2020 - 09.2025
Dynamic, results-driven real estate executive with a proven track record of multi-office leadership, agent recruitment, and operational turnaround.
Recognized in the top 10% of Coldwell Banker managers nationwide for agent growth and retention.
Expert in driving profitability, expanding service capture, and building strategic partnerships across diverse markets.
Multi-Office Oversight: Managed three offices with over 400 agents, ensuring compliance, productivity, and culture alignment across locations.
Top-Tier Recruitment: Consistently ranked in the top 10% of Coldwell Banker managers for recruiting new and experienced agents.
Leadership Development: Supported five area managers in refining recruitment strategies, increasing market share and profitability.
Turnaround Success: Transformed a historically unprofitable office—doubling agent count from 43 to 95 in six months and achieving its first profit in 15 years.
Agent Retention: Maintained a 97%+ agent retention rate year-over-year through personalized support, training, and career development.
Ancillary Services Growth: Increased Mortgage capture rate to 25%+ annually
Boosted Title capture rate to 40%+
Introduced Insurance and Home Warranty services to agents
Training & Compliance: Delivered multiple weekly training sessions on contracts, listing agreements, presentations, and compliance topics.
Strategic Partnerships: Introduced 15 third-party referral companies, contributing to over $119 million in closed business in the first year.
Agent Support: Conducted group coaching on a weekly basis to new agents and bi monthly one on one coaching sessions for seasoned agents to increase listings and sales.
State Licenses: Licensed in Maryland, District of Columbia, Virginia, Pennsylvania and Florida. Currently working on Georgia, North and South Carolina brokers license.
Broker/Owner
23 Years 5 Months
Century 21 Mount Vernon Realty | 06.1997 - 11.2020
Visionary real estate executive with deep expertise in REO, short sales, and bank-owned properties.
Built and scaled a multi-office operation from the ground up, integrating mortgage, title, property management, and education services to drive profitability and agent growth.
Known for high-volume listing management, agent development, and strategic leadership across the Mid-Atlantic region.
Business Expansion: Launched initial office with 40+ agents
Grew to 2 full-service offices and 1 satellite location with 120+ agents within 2 years
REO & Asset Management Leadership: Managed over 800 active REO, short sale, and bank-owned listings at any given time
Delivered timely reporting and compliance documentation to institutional clients
Property Management Division: Oversaw a dedicated property management team handling 100+ residential properties
Ensured tenant relations, maintenance coordination, and financial reporting met investor standards
Agent Training & Development: Conducted weekly training on sales techniques, listing agreements, and contract preparation
Fostered agent productivity and retention through hands-on mentorship
Vertical Integration: Owned and operated affiliated Mortgage Company, Title Company, and Real Estate School
Achieved 28% mortgage capture rate and 60% title capture rate, boosting company revenue and agent recruitment
Operational Oversight: Led a team of 12 full-time staff supporting accounting, agent services, and client reporting
Streamlined workflows to ensure accuracy and responsiveness for bank and customer communications
Industry Leadership: Served on the Board of Directors for Century 21 Mid-Atlantic Brokers Council
Supported regional franchise owners with strategic planning and operational best practices
Culture & Recognition: Coordinated quarterly and annual agent awards banquets to celebrate performance and foster team spirit
General Manager
8 Months
Century 21 First Coast | 11.2019 - 07.2020
Forward-thinking growth strategist with a proven track record of expanding agent population, optimizing business offerings, and driving cross-functional collaboration.
Spearheaded initiatives that directly enhanced recruitment, market positioning, and operational efficiency across multiple regions.
Agent Growth & Recruitment: Successfully affiliated 56 new and experienced sales associates through targeted outreach and onboarding strategies
Increased agent population by aligning value propositions with market needs and career goals
Strategic Planning & Execution: Led cross-functional teams to design and implement growth initiatives that supported long-term business objectives
Oversaw budget allocation for expansion projects, ensuring fiscal alignment with company goals
Market Analysis & Opportunity Development: Analyzed local and regional market trends to identify new business opportunities and refine product offerings
Collaborated with sales and marketing teams to enhance customer acquisition strategies and brand visibility
Performance Optimization: Developed and tracked performance metrics to evaluate the effectiveness of growth strategies
Used data-driven insights to refine recruitment, retention, and service delivery models
Team Leadership & Mentorship: Mentored junior team members, fostering a culture of continuous improvement, collaboration, and accountability
Promoted professional development and cross-training to strengthen team capabilities
Regional Manager
7 Years 3 Months
Century 21 Kayhouse | 03.1990 - 06.1997
Strategic and hands-on real estate leader overseeing three offices, three sales managers, and a team of 200+ sales associates.
Known for driving agent growth, delivering impactful training, and building strong relationships with builders and rehabbers to expand listing inventory and market share.
Multi-Office Leadership: Directed day-to-day operations across three offices, ensuring alignment with company goals, compliance standards, and sales performance metrics
Supervised three sales managers and supported over 200 agents with coaching, resources, and accountability
Agent Training & Development: Personally delivered weekly training sessions on contracts, listing agreements, and sales techniques
Fostered agent confidence and transaction accuracy through hands-on education and mentorship
Office Launch & Recruitment: Successfully opened a new office from the ground up
Recruited 70 agents within the first year through strategic outreach and value-driven onboarding
Builder & Rehabber Relations: Met regularly with small builders and property rehabbers to craft tailored marketing plans for new listings
Positioned the brokerage as a trusted partner for inventory promotion and sales execution
High-performing executive with a proven track record of leading agent development, driving ancillary service growth, and consistently ranking #1 across a 22-office network.
Known for strategic recruitment, impactful training, and operational excellence that directly contributed to company profitability and market dominance.
Real Estate School Oversight: Supervised a high-volume real estate school, consistently placing 30+ students per month into classroom instruction
Streamlined onboarding and licensing pathways to accelerate agent readiness and retention
Sales Training & Leadership: Conducted weekly sales meetings and training sessions focused on contracts, listing agreements, and sales techniques
Cultivated a performance-driven culture through education, mentorship, and accountability
Ancillary Services Growth: Actively supported Mortgage, Title, and Insurance divisions to increase capture rates and overall profitability
Integrated service offerings into agent workflows to enhance client experience and revenue
Top-Tier Performance: Ranked #1 out of 22 offices in agent recruitment, Gross Commission Income (GCI), and closed units—year after year
Recognized for consistently exceeding company benchmarks and setting regional standards
Sales Associate
2 Years 5 Months
Century 21 Chesapeake Realty | 09.1984 - 02.1987
Started at age 19
Ambitious and driven real estate professional who became the top-performing agent in the office during the first year of licensure.
Demonstrated early mastery of listing strategies, client engagement, and market positioning—earning recognition for production and professionalism at a young age.
Top Performer at 19: Achieved top sales status in the office within first year, outperforming seasoned agents through strategic focus and client service
Built a strong listing portfolio by targeting high-turnover neighborhoods and leveraging local market insights
Listing Specialist: Concentrated on securing and marketing residential listings, developing tailored presentations and pricing strategies
Delivered consistent results through proactive prospecting, open houses, and referral cultivation
Client Engagement: Built trust with sellers through clear communication, market education, and hands-on support throughout the transaction
Earned repeat and referral business by exceeding expectations and maintaining strong post-sale relationships
Education
High School Diploma - Business Administration
Old Mill Senior High School | Glen Burnie, MD
Relevant Coursework: Business Administration
Real Estate Brokers License - Real Estate
The CE Shop Online | 11-2020
Obtained my Pennsylvania, District of Columbia and Virginia Brokers License
Real Estate Brokers License - Real Estate
The CE Shop Online | 05-2018
Florida Real Estate Brokers License
Real Estate Brokers License - Real Estate Brokerage
Frederick Academy of Real Estate | Crofton, MD | 03-1997
Obtained my Maryland Real Estate Brokers License
Real Estate Salesperson License - Real Estate
Anne Arundel Community College | Arnold, MD | 07-1983
Obtained Maryland Real Estate Salespersons License
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Sales leadership
Customer service
Strategic planning
Business development and planning
Sales expertise
Deal closing
Business development
Relationship selling
Training and mentoring
Territory expansion
Lead generation
Contract negotiations
Operations
Sales initiatives and techniques
Analytical thinking
Sales tracking
Competitor analysis
Effective multitasking
Territory management
Territory growth
Sales presentations
Negotiation and persuasion
Conflict resolution
Goal setting
Sales coaching
Presentations and public speaking
CRM software
Customer support
Performance evaluation
Contract negotiation
Decision-making
Professional demeanor
Lead prospecting
Motivational and inspirational
Product expertise
Process improvement
Budget management
Staff coordination
Expanding territories
Revenue generation
Managing quotas
Upselling and cross selling
Staff training
Operations management
Pipeline maintenance
Market share growth
Team building
Lead follow up
Cold calling
Timeline
Broker/Owner
Jim Parks and Associates Realty LLC
04.2026 - CurrentRead More
Sales Manager
Coldwell Banker Vanguard
09.2025 - 04.2026Read More
Branch Vice President
Coldwell Banker Realty
11.2020 - 09.2025Read More
General Manager
Century 21 First Coast
11.2019 - 07.2020Read More
Broker/Owner
Century 21 Mount Vernon Realty
06.1997 - 11.2020Read More
Regional Manager
Century 21 Kayhouse
03.1990 - 06.1997Read More
Regional Manager
Coldwell Banker Grempler Realty
02.1987 - 03.1990Read More
Sales Associate
Century 21 Chesapeake Realty
09.1984 - 02.1987Read More
Anne Arundel Community College
Real Estate Salesperson License from Real Estate
Read More
Frederick Academy of Real Estate
Real Estate Brokers License from Real Estate Brokerage