Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Jacqueline Parnell

Hitchcock

Summary

Personable and dedicated team member with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Work History

Customer Service Representative

Dream Teams
Santa Fe
  • At Dream Teams, I am responsible for receiving and completing customer custom orders, along with keeping track of inventory. I deal with walk-in and online orders daily, and make sure we provide the consumer with the best experience.

Branch Manager

Neighborhood Veterinary Center
LaMarque
  • Conduct reviews and evaluations for cost-reduction opportunities.
  • Assign duties to employees, and examine work for accuracy, neatness, and timeliness.
  • Manage and inspire team members to perform to their full potential, driving branch profitability.
  • Perform regular audits of financial records and inventory.
  • Planned work schedules to maintain adequate staffing levels.
  • Conducted regular performance reviews for all employees in the branch.

Assistant Manager

Animal Alliance Veterinary Clinic
La Marque
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Resolved conflicts between team members in an effective manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Maintained up-to-date knowledge of company products and services.
  • Tracked inventory levels and adjusted inventory records accordingly after physical count was completed.

Education

High School Diploma -

Santa Fe High School
Santa Fe, TX
05-2008

Skills

  • Inventory management
  • Customer service
  • Performance evaluation
  • Conflict resolution
  • Staff scheduling
  • Team leadership
  • Employee training
  • Time management
  • Translation and interpretation services
  • Fluent in English and Spanish
  • Problem-solving
  • Reliability

Languages

Spanish
Professional

References

References available upon request.

Timeline

Customer Service Representative

Dream Teams

Branch Manager

Neighborhood Veterinary Center

Assistant Manager

Animal Alliance Veterinary Clinic

High School Diploma -

Santa Fe High School

Similar Profiles

CREATE PROFILE
Jacqueline Parnell