James Pasternak
Kenosha,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Franchise Owner, Coordinating 40 Events Per Year
Chocolate Moonshine
07.2022 - Current
- Interacted well with customers to build connections and nurture relationships.
- Continuously monitored pop up location appearance ensuring it met franchisor''s visual standards.
- Developed solid rapport with franchise, ensuring timely delivery of goods and services while managing cost expectations.
- Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Customer Relations, Team Leader
American Hotel Register Company
05.1993 - 04.2022
- Established clear expectations and performance standards for team members, leading to increased accountability and motivation.
- Provided primary customer support to internal and external customers.
- Sought ways to improve processes and services provided.
- Investigated and resolved customer inquiries and complaints quickly.
- Handled customer inquiries and suggestions courteously and professionally.
- Developed and designed new product lines for hotel division.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Collaborated with upper management to establish goals and objectives for the shops future growth.
Education
No Degree - General Studies
Wright Junior College
Chicago, ILSkills
- Staff Development
- Sales Promotion
- Problem Resolution
- Customer Relations
- Order picking and processing
- Sales and Upselling
- Punctuality
Timeline
Franchise Owner, Coordinating 40 Events Per Year
Chocolate Moonshine
07.2022 - Current
Customer Relations, Team Leader
American Hotel Register Company
05.1993 - 04.2022
No Degree - General Studies
Wright Junior College