James Patereau
El Sobrante,CA
Summary
Operations and General Manager with extensive experience leading large, unionized logistics operations and driving safety, service, and financial performance. Proven ability to oversee 200+ employee teams, develop frontline leadership, and align operational strategy with labor and GOE budgets. Recognized for building safety-first cultures, improving customer experience through standardized processes, and supporting P&L performance through disciplined labor planning and KPM management. Skilled at navigating union environments, strengthening workforce engagement, and delivering consistent operational excellence.
Overview
20
20
years of professional experience
Work History
Operations Manager
Republic Services
Pacheco
08.2025 - Current
- Provide strategic and operational leadership for a 207-employee union workforce, driving productivity, safety, and service KPMs
- Led operations within Teamsters Local 315 environment, ensuring labor contract compliance and fostering positive workforce relations.
- Designed and implemented sitewide safety programs ensuring compliance with OSHA and DOT regulations
- Champion a culture of safety through training, accountability programs, and proactive risk mitigation.
- Develop SOPs to improve NPS and customer service performance
- Align performance standards with GOE and labor budgets to optimize operational efficiency
- Supported P&L management by overseeing labor planning, controlling expenses, and monitoring KPM performance.
Operations Manager
Republic Services
Martinez, California
05.2024 - 08.2025
- Led operations for 36-employee union workforce, ensuring alignment with organizational goals.
- Ensured compliance with City and State LEA regulations under Operational Permit.
- Develop Strategic Safety SOP to provide a risk-free work environment.
- Managed P&L, overseeing labor planning, expense control, and monitoring KPM performance.
General Manager
Waste Managment
Sacramento, California
08.2023 - 05.2024
- Managed daily operations to optimize waste collection and disposal services.
- Implemented safety protocols to maintain compliance with environmental regulations.
- Coordinated employee training programs on safety and operational procedures to enhance compliance.
- Cultivated relationships with local municipalities and clients to support service delivery.
- Support P&L management, including staff planning, expense control, and KPI performance monitoring.
Operations Manager
Waste Managment
Woodland, California
11.2020 - 08.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Identified deficiencies, performed root-cause analysis to address and resolve issues.
- Ensured compliance with safety regulations, fostering a safe work environment for all personnel.
Route Manager
Waste Managment
Oakland, California
03.2020 - 11.2020
- Developed process improvements that enhanced route efficiency and productivity.
- Coordinated daily route assignments for waste collection vehicles, optimizing resource deployment.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Ensured adherence to company policies and procedures for effective route management.
Business Manager
UPS
Oakland, California
02.2015 - 03.2020
- Managed daily operations for package delivery and logistics coordination to ensure timely service.
- Streamlined operational processes and systems to enhance efficiency in logistics operations.
- Coordinated with departments to facilitate communication and improve workflow.
- Led cross-functional meetings to align departmental goals with company objectives.
- Created comprehensive onboarding processes and activities to acclimate new hires.
On Road Supervisor
UPS
Oakland, California
01.2013 - 02.2015
- Ensured compliance with UPS policies and industry regulations to maintain operational integrity.
- Managed driver performance through targeted feedback and performance evaluations.
- Trained and mentored drivers to enhance safety and compliance understanding.
- Collaborated with management to optimize route planning strategies.
Preload Supervisor
UPS
Oakland, California
01.2009 - 01.2013
- Supervised daily operations of preload team, ensuring timely and accurate package sorting.
- Monitored workflow processes to ensure compliance with company standards.
- Coordinated training programs for new employees, enhancing adherence to safety protocols.
Part-time supervisor
UPS
Richmond, California
03.2006 - 01.2009
- Managed shift assignments to ensure adequate staffing levels.
- Supervised timekeeping processes for efficient employee scheduling.
- Trained staff on time management systems and procedures.
- Managed time management processes for package delivery operations, facilitating timely dispatch and delivery.
Education
Associate of Applied Science - Operations Management
University of Phoenix
Tempe, AZ08-2012
Skills
- Operations Leadership
- Workforce Planning
- P&L Budget Management (GOE & Labor)
- KPM Development & Performance Management
- Multi-Site/ High Volume Operations
- Foster a culture of ownership, accountability, and continuous improvement across a 200 employee workforce
- OSHA & DOT Compliance
- Safety Program Development
- Net Promoter Score (NPS) Improvement
Timeline
Operations Manager
Republic Services
08.2025 - Current
Operations Manager
Republic Services
05.2024 - 08.2025
General Manager
Waste Managment
08.2023 - 05.2024
Operations Manager
Waste Managment
11.2020 - 08.2023
Route Manager
Waste Managment
03.2020 - 11.2020
Business Manager
UPS
02.2015 - 03.2020
On Road Supervisor
UPS
01.2013 - 02.2015
Preload Supervisor
UPS
01.2009 - 01.2013
Part-time supervisor
UPS
03.2006 - 01.2009
Associate of Applied Science - Operations Management
University of Phoenix