James Perry
Washington,DC
Summary
Positive, empathetic, and resilient, with strong understanding of effective recovery strategies and motivational techniques. Knowledge of addiction counseling and mental health support combined with skills in active listening and crisis intervention. Dedicated to fostering positive change and empowering individuals on their recovery journey.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Consultant
Pohanka Honda
Capitol Heights, MD
10.2025 - Current
- Provided expert guidance on vehicle features and specifications to enhance customer understanding.
- Conducted thorough assessments of customer needs to recommend suitable vehicle options.
- Facilitated test drives, showcasing vehicle performance and features to potential buyers.
- Assisted in negotiating sales agreements, ensuring compliance with dealership policies and customer satisfaction.
- Collaborated with service department to address customer inquiries regarding vehicle maintenance and warranties.
- Improved customer experience by promptly addressing concerns and providing tailored solutions during the buying process.
- Assisted clients with paperwork, ensuring accurate completion of documents and efficient processing during the sale or purchase transaction.
- Utilized effective communication skills to build rapport with both buyers and sellers, fostering trust and long-term relationships within the industry.
Delivery Driver
Amazon
Rockville, MD
08.2023 - 01.2025
- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Assisted in training new drivers on operational protocols and best practices.
Education
High School Diploma -
Booker T. Washington PCS For Technical Arts
Washington, DC08.2013
Skills
- Goal oriented
- Product demonstration
- Professional networking
- Expert negotiator
- Friendly and enthusiastic
- Team collaboration
- Relationship building
- Follow-up skills
- Issue resolution
- Resource referrals
- Professional ethics
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Substance abuse
- Resource advocacy
Certification
- Recovery Coach Training
- Youth Leadership Entrepreneurship Academic Program
Timeline
Car Consultant
Pohanka Honda
10.2025 - Current
Delivery Driver
Amazon
08.2023 - 01.2025
High School Diploma -
Booker T. Washington PCS For Technical Arts