Raul Eduardo Rios
San Antonio
Summary
Offering strong background in customer service and sales, with natural ability to connect with clients and understand their needs. Brings keen interest in sales industry and willingness to learn and adapt quickly in dynamic environment. Ready to use and develop communication and negotiation skills.
Overview
11
11
years of professional experience
Work History
New /Used Car Sales Consultant
North Park Toyota
01.2023 - Current
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Consistently met and surpassed monthly sales targets by selling 15-18 vehicles, demonstrating strong performance and commitment to achieving business goals.
New /Used Car Sales Consultant
Alamo Toyota
01.2021 - 12.2022
- Developed a loyal customer base by delivering exceptional service, leading to increased referrals and repeat business.
- Delivered comprehensive product presentations, effectively communicating the value proposition to potential buyers.
- Increased customer satisfaction by providing personalized service and addressing specific needs.
- Maintained and surpassed monthly goals by selling 10-12 vehicles.
Operations Manager
Courtyard by Marriott
08.2018 - 08.2020
- Developed and maintained strong relationships with vendors, negotiating favorable contracts for goods and services.
- Enhanced guest experiences by regularly updating amenities, facilities, and services based on customer feedback.
- Facilitated seamless communication between departments to enhance overall efficiency and effectiveness.
- Promoted a culture of continuous learning among staff members by organizing relevant training opportunities that enhanced skills and performance.
Dual Operations Supervisor
Fairfield Inn Marriott / Courtyard by Marriott
06.2014 - 08.2018
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Education
Associates - Aviation
Hallmark College of Aeronautics
San Antonio, TX08-2012
Skills
- Relationship building
- Goal oriented
- Negotiations strength
- Customer service
- Sales strategies
- Goal-oriented mindset
Timeline
New /Used Car Sales Consultant
North Park Toyota
01.2023 - Current
New /Used Car Sales Consultant
Alamo Toyota
01.2021 - 12.2022
Operations Manager
Courtyard by Marriott
08.2018 - 08.2020
Dual Operations Supervisor
Fairfield Inn Marriott / Courtyard by Marriott
06.2014 - 08.2018
Associates - Aviation
Hallmark College of Aeronautics
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