Nicholas Eversole
Chattanooga,TN
Summary
Dynamic sales professional with a proven track record at Integrity Mazda, excelling in client relationship building and sales strategies. Leveraged strong negotiation skills and customer service excellence to enhance dealership reputation and boost repeat business. Demonstrated leadership in team building and operations management, significantly improving customer satisfaction and sales outcomes.
Overview
6
6
years of professional experience
Work History
Car Sales Consultant
Integrity Mazda
Chattanooga
11.2024 - Current
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
Route Sales Representative
Pepsico
Chattanooga, TN
01.2023 - 11.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
Front End Coach
Walmart
Chattanooga, TN
03.2021 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Manager
Walmart
Chattanooga, TN
03.2019 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
High School Diploma -
Chattanooga Central High School
Chattanooga, TN05-2016
Skills
- Client relationship building
- Goal-oriented mindset
- Strong negotiation
- Sales strategies
- Competitive
- Relationship building
- Customer service
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales reporting
Timeline
Car Sales Consultant
Integrity Mazda
11.2024 - Current
Route Sales Representative
Pepsico
01.2023 - 11.2024
Front End Coach
Walmart
03.2021 - 05.2022
Assistant Manager
Walmart
03.2019 - 03.2021
High School Diploma -
Chattanooga Central High School