Summary
Overview
Work History
Education
Skills
Timeline
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Madison Schoonmaker

Oakdale,MN

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.


Overview

4
4
years of professional experience

Work History

Car Sales Consultant

Kline Volvo
07.2022 - Current
  • Excellent service during and after the car buying process.
  • Increased repeat business by establishing great relationships with clients and maintaining regular followups.
  • Enhanced dealerships reputation by resolving issues and addressing concerns professionally.
  • Participated in ongoing training sessions to stay current on product offerings, competitor models, industry regulations, sales strategies, and best practices.
  • Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.


Accessories Specialist

Kline Volvo
02.2021 - Current
  • Enhanced store sales by maintaining a visually appealing and well-organized merchandise display.
  • Exceeded monthly sales targets through upselling techniques and tailored product suggestions.
  • Listened to customer needs and desires to identify and recommend optimal products.

Product Specialist

Kline Volvo
09.2020 - Current
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Receptionist

Kline Volvo
12.2019 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

High School Diploma -

White Bear South Campus Senior
White Bear Lake, MN
2017

Skills

  • Client Relationship Building
  • Sales Strategies
  • Goal-oriented mindset
  • Lead Follow Up
  • Customer Service
  • Creative Thinking
  • Relationship Building
  • Building rapport
  • Team building

Timeline

Car Sales Consultant

Kline Volvo
07.2022 - Current

Accessories Specialist

Kline Volvo
02.2021 - Current

Product Specialist

Kline Volvo
09.2020 - Current

Receptionist

Kline Volvo
12.2019 - Current

High School Diploma -

White Bear South Campus Senior

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Madison Schoonmaker