James Pierce
Lawton
Summary
Dynamic and ethical professional with a proven track record in legal document delivery and customer service excellence, notably with Pierce And Associates. Demonstrates exceptional problem-solving and communication skills, achieving a high success rate in defendant tracking and fostering strong client relationships. Expert in database searching and maintaining confidentiality, committed to optimizing productivity and service quality.
Experienced with delivering legal documents promptly and accurately. Utilizes knowledge of legal procedures to ensure compliance and efficiency. Track record of maintaining confidentiality and displaying exceptional attention to detail.
Overview
12
12
years of professional experience
Work History
Process Sever
Pierce And Associates
410 Sw Sheridan Road Lot 100
02.2015 - Current
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
- Improved communication with law firms by providing regular status updates on document delivery progress.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
Counter Sales Key Holder
Oreilly Auto Pats
110 Sw Sheridan Road Lot 100
06.2013 - 10.2015
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Operated register efficiently, reducing wait times and improving customer experience.
- Professionally answered telephones and responded to customer inquiries.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
Education
High School Diploma -
Indiahoma HIgh School
307 Chebahtah, Indiahoma, Oklahoma 7355205-1988
Skills
- Strong ethics
- Flexibility
- Legal correspondence
- Assertiveness
- Database searching
- Legal document reviewing
- Summonses delivery
- Confidentiality
- Court ordered summons delivery
- Law expertise
- Accountability
- Court paper serving
- Legal regulations
- Defendant tracking
- Defendant investigations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Multitasking Abilities
- Collaboration and teamwork
Affiliations
- naps
Languages
English
Professional Working
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Adventure Travel
- Backpacking and Hiking
- Food Tourism
- Road Trips
Timeline
Process Sever
Pierce And Associates
02.2015 - Current
Counter Sales Key Holder
Oreilly Auto Pats
06.2013 - 10.2015
High School Diploma -
Indiahoma HIgh School
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