Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
5
5
years of professional experience
Work History
Lab Tech/Phlebotomist
Alabama Hematology And Oncology
07.2021 - 06.2023
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Centrifuged blood samples as outlined in clinical protocols.
Addressed questions and concerns to educate patients on collection process and procedures.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reviewed patient records for accuracy and completeness.
Packaged and shipped specimens to central lab daily.
Monitored patients for reactions and verified sample quality.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Verified patients' identification for proper sample collection.
Collected blood samples in accordance with laboratory protocols and regulations.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Followed established safety protocols and standards to minimize risk of infection and injury.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Assisted in training and onboarding new phlebotomists.
Verified proper storage and transportation of specimens to laboratories.
Reviewed and processed requisitions for laboratory tests.
Monitored supply levels and placed orders for laboratory supplies.
Performed laboratory tests to assist physicians in diagnosis.
Food Pantry Volunteer
Community Kitchens
07.2022 - 02.2023
Prepared and served food to underserved members of the Birmingham community.
Collaborated with other volunteers to create efficient sorting and distribution processes.
Greeted community members upon arrival to create welcoming environment.
Bussed tables after meals to create clean space for eating.
Served food to community members at pantry based on preferences, nutritional recommendations and needs.
Sorted, stocked and organized shelves with food for easy access by other volunteers.
Patient Transport Volunteer
UAB Hospital
07.2021 - 12.2022
Operated a golf cart in the UAB hospital to transport patients and visitors needing assistance.
Assisted patients and visitors in locating their destination.
Represented organization positively and professionally while providing community with much-needed services.
Maintained clean, neat, and operational equipment to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Biology Lab Assistant
Auburn University
01.2020 - 05.2021
Participated in multiple projects examining the effects of reproduction on metabolism.
Conducted my own project to determine patterns and causes for cannibalism within the mouse population.
Genotype mice to determine the presence of a specific gene in each mouse.
Cared for mice by maintaining their living conditions.
Boosted team efficiency by organizing, restocking and maintaining laboratory environments and equipment.
Documented experiment progress and observations, compiled data and organized findings for analysis.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Worked flexible hours across night, weekend and holiday shifts.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Clinic Volunteer
Mercy Medical Clinic
05.2019 - 05.2021
Reported patient requests, concerns, and other observations to staff.
Provided support and companionship to patients in need of assistance.
Provided administrative support by filing documents, coordinating charts and answering phones.
Maintained accurate patient records, handling medical histories and medication schedules with sensitivity.
Participated in health and wellness initiatives by providing information to patients and families.
Assisted in organizing and scheduling patient visits to optimize patient flow.
Restocked medical supplies and consumables to prepare procedure rooms.
Supported doctors and nurses in performing various medical procedures and tasks.
Transported patients and helped with discharge procedures.
Complied with HIPAA standards to confidentially maintain patient medical information.
Liaised between patients, families and hospital staff to relay information and coordinate care.
Food Delivery Driver
Waitr
02.2019 - 08.2019
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Addressed issues and resolved customer complaints to establish trust and reliability.
Developed and maintained professional relations between customer, store personnel, and company.
Landscaping Crew Member
Apex Landscape Maintenance
03.2018 - 10.2018
Performed planting, watering, mulching, and edging of lawns.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Removed weeds, hazards, and debris from common pathways to improve usability.
Handled hedge, bush, and shrub trimming.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Maintained routine landscaping schedules to boost lawn health.
Operated landscaping equipment with focus on safety and machine longevity.
Maintained grounds by trimming, weeding, and general clean-up.
Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.