James Pollard
Four Oaks,NC
Summary
Dedicated professional with a positive attitude and strong customer service skills, honed at Walmart and Lowe's. Reliable and hardworking with positive, upbeat attitude. Proven ability to enhance store organization and efficiency, consistently meeting deadlines while ensuring high customer satisfaction.
Overview
4
4
years of professional experience
Work History
1st Shift Stocker
Walmart
03.2025 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Sales Associate
Lowes Home Improvment
07.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Personal Shopper
Walmart
10.2021 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Certificate - Cisco Networking Admin
Johnston Community College
Smithfield, NC12-2025
Certificate - Network Specialist 1
Johnston Community College
Smithfield, NC12-2025
Associate of Science - Information Technology
Johnston Community College
Smithfield, NC12-2025
Certificate - Operating Systems Foundation
Johnston Community College
Smithfield, NC07-2025
Certificate - Cyber Security
Johnston Community College
Smithfield, NC07-2025
No Degree - Information Technology
Johnston Community College
Smithfield, NC07-2025
Certificate - General PC Technician
Johnston Community College
Smithfield, NC04-2025
Certificate - Computer Networking Foundations
Johnston Community College
Smithfield, NC04-2025
Skills
- Willing to learn
- Positive attitude
- Customer service
- Team player
- Friendly and personable
- Customer relationships
- Punctual and reliable
Timeline
1st Shift Stocker
Walmart
03.2025 - Current
Sales Associate
Lowes Home Improvment
07.2024 - 03.2025
Personal Shopper
Walmart
10.2021 - 07.2024
Certificate - Cisco Networking Admin
Johnston Community College
Certificate - Network Specialist 1
Johnston Community College
Associate of Science - Information Technology
Johnston Community College
Certificate - Operating Systems Foundation
Johnston Community College
Certificate - Cyber Security
Johnston Community College
No Degree - Information Technology
Johnston Community College
Certificate - General PC Technician
Johnston Community College
Certificate - Computer Networking Foundations
Johnston Community College
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