James Pollina
Youngstown,NY
Summary
Results-driven Sales Manager bringing 18+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
18
18
years of professional experience
Work History
District Field Sales Manager
Empire Merchants North
Buffalo, NY
09.2007 - 03.2022
- Developed and implemented sales plans to increase market share in assigned districts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Gained market share in new sales performance through aggressive team training.
- Collaborated with internal departments such as finance, operations, and logistics to ensure smooth delivery of services.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Resolved customer complaints regarding sales and service.
- Conducted regular meetings with district teams to review performance metrics and discuss strategies for achieving goals.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached and mentored field representatives on sales techniques, product knowledge, and customer service.
- Prepared presentations outlining progress against objectives set forth by senior management.
Sales Manager
Service universal
Buffalo, NY
09.2004 - 09.2007
- Built sales forecasts and schedules to reflect desired productivity targets.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Prepared sales production reports for senior management.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Education
High School Diploma -
Cardinal Dougherty High School
Buffalo, NY06-1976
Skills
- Strong leadership skills
- Ability to prioritize
- Interpersonal, communication and presentation skills
- Brand Marketing
Accomplishments
- Train the Trainer Certified
- CTC: Certified Training Coordinator
- Building Leaders Bronze Level Coach award 2013 %2014
- Building Leaders Gold award 2016
Timeline
District Field Sales Manager
Empire Merchants North
09.2007 - 03.2022
Sales Manager
Service universal
09.2004 - 09.2007
High School Diploma -
Cardinal Dougherty High School
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