Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Poole

Coon Rapids,IA

Summary

Skilled Tow Truck Operator and Paint Prepper with a track record of excellence in vehicle recovery and preparation, demonstrated at JP's Towing and New Way Ford. Expert in operating hydraulics and securing loads, complemented by strong customer service abilities. Achieved a significant reduction in service delays through proactive vehicle maintenance and efficient problem-solving.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Tow Truck Operator

JP"S Towing
06.2023 - Current
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Operated with safety and skill to avoid accidents and delays.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Paint Prepper

New Way Ford
08.2022 - 02.2024
  • Prepared vehicles for paint application by taping and masking different areas.
  • Removed grease, dirt and rust from surfaces of vehicles prior to painting.
  • Assisted paint team with staying on track for scheduled deliveries by quickly completing work.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.

Education

High School Diploma -

Alto High School
Alto, TX
05-1998

Skills

  • Recovering vehicles
  • Flatbed truck expertise
  • Assisting customers
  • Flatbed experience
  • Operating hydraulics
  • Lockout kit
  • Documentation skills
  • Hydraulic systems
  • Load securing
  • Vehicle maintenance and repair
  • Customer vehicle loading
  • Basic vehicle maintenance

Timeline

Tow Truck Operator

JP"S Towing
06.2023 - Current

Paint Prepper

New Way Ford
08.2022 - 02.2024

High School Diploma -

Alto High School

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James Poole