As a technical recruiter, I specialize in Digital Workplace Services recruiting. This involves networking with technical professionals via phone and in-person. I build relationships with talent specialized in Helpdesk Support, Desktop Support, Field Services, Audio Visual, Mac and Windows desktop or project support, Desktop Engineering, Client Services Management and Service Delivery. Service all industries such as healthcare, financial, legal, media/publishing, communications, government, and higher education.
Hi, I’m
James Porcelli
Mastic Beach,NY
Summary
Overview
10
years of professional experience
Work History
TEKsystemsMelville, NY
Technical Recruiter – Digital Workplace Services
10.2021 - Current
Job overview
- Uncover candidates’ skills, goals, and interests to ensure a match to a technical role from a top Fortune 500 company
- Develop recruiting strategies to identify qualified candidates by using various networking tools
- Evaluate the strengths and weaknesses of candidates through our screening process
- Negotiate wages, benefits and other terms and conditions of employment with candidates
- Oversee pre-employment steps, including reference checks and background and drug tests
- Communicate details of new assignments and manage contract employees while on assignment
- Partner with TEKsystems sales support to identify top accounts and target skill sets
- Maintain relationships with business contacts to gain industry knowledge and obtain referrals
- Prospect and network with prospective consultants regarding employment opportunities in each local market
- Coordinated with IT team leaders to forecast hiring needs and department goals.
House of Carpets IncMastic, NY
Sales Associate
10.2017 - 09.2021
Job overview
- Greet and assist customers
- Maintain and run store in managers absence
- Negotiate with customers to secure sales
- Complete weekly price changes and assist in inventory control
- Received calls daily, answering questions and educating customers on our products
- Engaged with customers to build rapport and loyalty
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
LaFitnessPatchogue, NY
Sales Associate
09.2016 - 02.2017
Job overview
- Built and maintained relationships with new and excising members for customer satisfaction and referrals
- Facilitated tours of facility and equipment demonstrations with prospective members
- Built value and overcame objections and delt with rejection of potential members
- Used sales skills in a competitive environment
- Responsible for membership sales activities including daily membership sales, corporate/residential/general public membership prospecting and marketing related activities
- Participated actively to recruit and retain members, convert telephone inquiries into appointments, recruit referrals at point of sale and identify networking functions to present opportunity to market to the LaFitness membership base
- Managed daily opening and closing duties.
Garret ConstructionBridgehampton, New York
Window Installer
01.2016 - 09.2016
Job overview
- Completed window removals and installations in a timely manner
- Effectively collaborated with partner to achieve desired results
- Provided exceptional customer service by answering questions and addressing concerns
- Kept work areas safe and free of debris
Royal Valet Parking Services, Valet ParkerSuffolk County, New York
09.2014 - 08.2016
Job overview
- Greeted arriving and departing guests
- Opened passengers’ doors and offered assistance when needed
- Parked and retrieved customer vehicles in specified areas in a safe and efficient manner
- Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service
- Promoted courteous treatment of customers and resolved guest service issues
Onofrios Restaurant, BuspersonNew York
01.2012 - 04.2014
Job overview
- Communicated with guests as well as co-workers to provide the best service
- Responsible for cleaning procedures before and after events
- Collaborated with waiters in providing food and beverage service to guests in a prompt and professional way
- Maintain flexibility in assuming other roles within company such as dishwasher or server.
Education
William Floyd High School
University Overview
Diploma
2016
University Overview
Skills
- Technical Requirements Understanding
- Candidate Sourcing
- Technical Recruiting
- Networking and Partnership Development
- Applicant Qualification
- Hiring and Retention Strategies
- In-Person and Telephone Interviewing
- Talent Pipelining
- Job Description Creation
- Pre-Screening and Qualifying
Timeline
Technical Recruiter – Digital Workplace Services
TEKsystems
10.2021 - Current
Sales Associate
House of Carpets Inc
10.2017 - 09.2021
Sales Associate
LaFitness
09.2016 - 02.2017
Window Installer
Garret Construction
01.2016 - 09.2016
Royal Valet Parking Services, Valet Parker
09.2014 - 08.2016
Onofrios Restaurant, Busperson
01.2012 - 04.2014
William Floyd High School
Diploma