James Pritchard
Sioux Falls,SD
Summary
Upbeat, customer-focused Sales Associate with three years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Sales Representative
Wireless World
Sioux Falls, SD
05.2021 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Described merchandise and explained use, operation and care.
- Demonstrated how to use new phone models and accessories.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers in selecting a phone plan that best suited their needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided technical support for customers using the company's products or services.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Used company provided resources to to position products
- Rolled out the red carpet for guest and ensure they felt acknowledged.
- Special Forces team for Home internet.
- Samsung Elite Representative.
Picker
Homemakers
Urbandale, IA
09.2020 - 04.2021
- Verified accuracy of items picked, packed and shipped to customers.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
- Operated forklift and pallet jack to transport heavy loads.
- Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
- Helped train others on equipment and merchandise location
- Used Platform lifts
- Moving anything from furniture to art work
- Utilized RF scanners to scan products accurately and efficiently.
Assembly Lead
MASABA
Vermillion, SD
06.2017 - 03.2020
- Read and interpreted schematics and drawings for accurate results.
- Assembled and completed products according to production schedules.
- Established and maintained clear production procedures, job roles and quality assurance guidelines.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Trained new team members on the proper use of tools and equipment.
- Utilized furnaces and other heating equipment to weld, shape and fuse materials.
- Coordinated with other departments in order to resolve any issues or problems encountered during assembly operations.
- Performed tests on completed products to assess durability and functionality.
- Fabricated machine parts using lathes, mills and various other powered equipment.
- Operated Voortman drilling machine
- Assembled Conveyors used to move all sorts of different material
- Lead on Magnum Telescoping conveyor.
Cable Operator
LA Greene
Beresford, SD
06.2015 - 09.2016
- Ensured compliance with safety guidelines while performing work onsite at customer locations.
- Lead a team of 4 guys doing cable drop-ins
- Worked mainline cable and drop-in cable
- Operated drop plows, directional drills, and tractors
- Responsible for Jobsite safety
- Locate and spot utilities before installation of fiber
- Responsible for driving equipment to location
- Getting correct materials and ordering materials for jobs
Education
Bachelor of Arts - Communications
University of South Dakota
Vermillion, SD05-2020
Associate of Arts - Business Administration And Management
Southwestern Iowa Community College
Creston, IA05-2015
Skills
- Customer Service
- Customer Retention
- B2B and B2C Sales
- Product and Service Knowledge
- Staff Training
- Relationship Building
- Quality Assurance
- Interpretation of Blueprints, Wiring Diagrams, and Drawings
- Microsoft certified
References
References available upon request.
Timeline
Sales Representative
Wireless World
05.2021 - Current
Picker
Homemakers
09.2020 - 04.2021
Assembly Lead
MASABA
06.2017 - 03.2020
Cable Operator
LA Greene
06.2015 - 09.2016
Bachelor of Arts - Communications
University of South Dakota
Associate of Arts - Business Administration And Management
Southwestern Iowa Community College
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