James Pruitt
Bastrop,TX
Summary
Dedicated Community Banker well-versed in setting up new customer accounts, assisting with daily teller transactions, and working as part of a team. Well organized, with strong relationship-building, time management, and documentation skills. Ready to bring 7 years' experience in related roles to a dynamic position at Frontier Bank.
Overview
18
18
years of professional experience
Work History
Community Banker
Frontier Communications
Bastrop, Texas
08.2018 - Current
- Processed financial transactions for clients.
- Advised customers on bank product and service options.
- Resolved customer inquiries promptly and efficiently using problem-solving techniques.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Attended networking events to build relationships within the local community.
- Educated customers on the use of online banking systems and other self-service tools.
- Provided customers with guidance on products such as savings accounts, checking accounts, certificates of deposit.
- Maintained accurate customer records and updated account information as needed.
- Identified customer needs and recommended appropriate banking services.
- Cross-sold bank products by providing personalized recommendations to meet customer needs.
- Opened new accounts for customers, including verifying identification and completing paperwork.
Retail Banker
Woodforest National Bank
Bastrop, TX
11.2016 - 05.2018
- Explained bank products and services offered in detail so that customers can make informed decisions.
- Assisted customers with account inquiries, deposits, withdrawals, transfers, and other transactions as needed.
- Developed marketing strategies for branch promotions aimed at increasing customer traffic.
- Completed documentation for new accounts in alignment with bank policies and procedures.
- Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
- Identified cross-selling opportunities to meet customer needs and referred products to increase sales volume.
Helicopter Mechanic
US Army
Fort Hood, TX
06.2006 - 01.2013
- Completed repair and maintenance work to meet aviation regulations and standards.
- Maintained records of inspections, maintenance and repairs performed.
- Replaced worn or damaged parts using hand tools, power tools and precision measuring instruments.
Education
Associate of Applied Science - Business Administration
Austin Community College
Austin, TX05-2015
Skills
- Relationship Building and Management
- Sales Expertise
- Teller Background
- Account Opening
Timeline
Community Banker
Frontier Communications
08.2018 - Current
Retail Banker
Woodforest National Bank
11.2016 - 05.2018
Helicopter Mechanic
US Army
06.2006 - 01.2013
Associate of Applied Science - Business Administration
Austin Community College