Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

James Riggs

Valparaiso,IN

Summary

Results-driven manager with proven expertise in customer relations and staff management. Skilled in project coordination, marketing strategy development, and operational oversight to achieve compliance and service excellence. Focused on delivering measurable outcomes and enhancing team dynamics.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Laborer

Burdens Decorating
Valparaiso, Indiana
10.2022 - Current
  • Collaborated with team members to ensure timely project completion.
  • Followed safety protocols while handling hazardous materials and equipment.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
  • Operated painting equipment and tools for various decorating projects.

Owner/General Manager

Ridgewood Tap
Homewood, Illinois
05.2000 - 10.2022
  • Managed daily operations of a popular local bar and restaurant.
  • Developed and implemented marketing strategies to attract new customers.
  • Oversaw staff hiring, training, and scheduling to maintain service quality.
  • Coordinated inventory management and supplier relationships for efficient stock levels.
  • Ensured compliance with health and safety regulations during food preparation.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Education

Bachelor of Science - Marketing

Northern Illinois University
Dekalb, IL
05-2000

Skills

  • Business management
  • Customer relations
  • Marketing tactics
  • Staff management
  • KPI management
  • Brand strategy planning
  • Operations management
  • Market trend awareness
  • Growth strategy implementation
  • Sales management
  • Safety protocol adherence
  • Inventory management
  • Time management
  • Job site organization

Certification

  • Certified Food and beverage license

Affiliations

  • Boating
  • Swimming
  • Fishing
  • Cooking

Timeline

Laborer

Burdens Decorating
10.2022 - Current

Owner/General Manager

Ridgewood Tap
05.2000 - 10.2022

Bachelor of Science - Marketing

Northern Illinois University

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