JAMES RITTER
Nampa,ID
Summary
Results-driven Department Lead with expertise in quality assurance and team productivity, recognized for managing diverse teams and overseeing complex projects. Achievements include enhancing operational efficiency through proactive management techniques and exceptional communication skills. Committed to continuous improvement and nurturing talent, while optimizing customer relations to drive departmental effectiveness. Motivational leader adept at conflict resolution and promoting employee satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Department Lead
Nampa Civic Center
Nampa, ID
01.2022 - Current
- Developed and implemented departmental policies and procedures
- Monitored employee performance and provided feedback to ensure job expectations were met
- Coordinated with other departments to ensure efficient workflow across the organization
- Provided training and guidance to new employees on policies and procedures
- Resolved customer complaints in a timely manner by identifying root causes of issues
- Managed daily operations within budget constraints while ensuring quality standards were met
- Developed strategies for growth and expansion of departmental services based on data analysis of customer needs
- Implemented systems for measurement of key performance indicators to track progress against organizational objectives
- Oversaw department schedule, projects and quality standards
- Collaborated with senior management on strategic initiatives that impacted the overall business objectives
Media Production Coordinator
Idaho Department of Corrections
Kuna, ID
06.2016 - 01.2022
- Coordinated production of media projects from pre-production to post-production
- Organized and scheduled shoots, including booking crew and equipment
- Liaised with clients to ensure their needs were met throughout the production process
- Supervised camera operators during filming to guarantee quality standards were maintained
- Edited footage in accordance with client specifications using editing software such as Davinci Resolve 2017
- Maintained a library of audio and visual assets for future use in productions
- Monitored progress of projects against deadlines, taking corrective action where necessary
- Assisted producers in developing storyboards, scripts, timelines and other materials related to the production process
- Attended meetings between producers, directors and other stakeholders involved in the project
- Provided technical support to cast and crew during shoots by troubleshooting any issues which arose
- Reviewed final edits before delivery to clients to ensure they met expectations
- Collaborated with writers and producers to translate visions into visuals
Education
Associate of Applied Science - Business Management
Ashworth College
Norcross, GA01.2017
Certificate of Family Law -
Blackstone Career Institute
06.2014
Graduate Certificate - Civil Litigation
Blackstone College
Allentown, PN02.2014
Graduate Certificate - Paralegal Studies
Blackstone Career Institute
Allentown, PN10.2013
Bachelor of Science - Graphics And Digital Design
ITT Technical Institute
Boise, ID06-2006
Master Certification Office Products - Excel, Word, Access, Powerpoint, and Publisher
Microsoft Certa Prep School
WashingtonSome College (No Degree) - Computer Science
Modesto Junior College
Modesto, CASkills
- Strong Organizational Competence
- Task delegation
- Effective Team Leadership
- Adept in Technology Applications
- Inventory Oversight
- Strategic Planning
- Inventory coordination
- Corporate communications
- Recordkeeping
- Promotions
- Meticulous Attention
- Staff training
- Team management
- Customer relations
Certification
- Forklift Certified
- Crane Operator: 2 ton, 3 Ton, 5 Ton and 10 Ton
- OSHA Trained
Accomplishments
- 2023 Employee of the year LBFoster
- 2023 Most improved department
- 2024 Employee of the month
Timeline
Parts Department Lead
Nampa Civic Center
01.2022 - Current
Media Production Coordinator
Idaho Department of Corrections
06.2016 - 01.2022
Associate of Applied Science - Business Management
Ashworth College
Certificate of Family Law -
Blackstone Career Institute
Graduate Certificate - Civil Litigation
Blackstone College
Graduate Certificate - Paralegal Studies
Blackstone Career Institute
Bachelor of Science - Graphics And Digital Design
ITT Technical Institute
Master Certification Office Products - Excel, Word, Access, Powerpoint, and Publisher
Microsoft Certa Prep School
Some College (No Degree) - Computer Science
Modesto Junior College
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