James Rivera
Seattle,WA
Summary
Information Security Specialist with a passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security frameworks for cloud-based software. Versed in robust network defense strategies. A motivated security analyst seeking a cybersecurity position to apply skills in network security, security policy, and organizational risk management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Executive
Comcast
09.2022 - 01.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Technician
Office Depot
06.2020 - 08.2022
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Managed network security measures, safeguarding sensitive company data from potential breaches.
- Enhanced system performance by conducting regular software and hardware updates.
Education
Bachelor of Science - Cyber Operations And Warfare
Central Washington University
Ellensburg, WA06.2024
Skills
- Network Security
- Incident Response
- Compliance Monitoring
- Penetration Testing
- Digital Forensics
- Programming (SQL, Python)
- Linux
- SIEM Tools
- Security Frameworks
- Spanish
Certification
Google Cybersecurity Certificate
Working towards IBM Cybersecurity Certificate
Timeline
Retail Sales Executive
Comcast
09.2022 - 01.2024
Technician
Office Depot
06.2020 - 08.2022
Bachelor of Science - Cyber Operations And Warfare
Central Washington University