Summary
Overview
Work History
Education
Skills
Software
Timeline
OfficeManager

James Roberts

Director Of Operations
Houston,TX

Summary

Demonstrated talent in organizing work, establishing priorities and delegating tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in Operations.

Overview

1
1
Language
8
8
years of post-secondary education
9
9
years of professional experience

Work History

Director of Operations

Chic-Fil-A
Houston, TX
07.2015 - 07.2021
  • Managed 160 team members across 2 stores, resulting in approximate 20% profit per month.
  • Supervised 8 employees on each shift, overseeing efficiency of Front counter, drive-thru as well as back of house operations.

Director of Operations

Chic-Fil-A
Houston, Texas
04.2012 - 06.2015
  • Increased sales revenues between $26,000-$30,000 per day.
  • Streamlined operations and budgeted effectively to decrease spending 30%

Education

Associate of Arts -

San Jacinto College District
Pasadena, TX
08.2017 - 05.2025

Skills

    Capital spending

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Software

Microsoft Suite

Microsoft Office

Timeline

Associate of Arts -

San Jacinto College District
08.2017 - 05.2025

Director of Operations

Chic-Fil-A
07.2015 - 07.2021

Director of Operations

Chic-Fil-A
04.2012 - 06.2015

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James Roberts Director Of Operations